{"id":5191,"date":"2026-09-23T14:12:48","date_gmt":"2026-09-23T12:12:48","guid":{"rendered":"https:\/\/agenic.com\/industries\/dienstleistungen\/"},"modified":"2026-09-30T04:33:39","modified_gmt":"2026-09-30T02:33:39","slug":"business-support-services","status":"publish","type":"page","link":"https:\/\/agenic.com\/en\/industries\/business-support-services\/","title":{"rendered":"Business Support Services"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5191\" class=\"elementor elementor-5191 elementor-3613\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35568fa e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"35568fa\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"35568fa\" id=\"ag-hero-dienstleistungen\" data-e-type=\"e-flexbox\" data-id=\"35568fa\" data-ag-nav-label=\"Hero\">\n    \t\t<div class=\"elementor-element elementor-element-42fbeab ag-breite--voll ag-abstand-frei ag-deko-zeiger-global elementor-widget elementor-widget-ag_hero\" data-id=\"42fbeab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_hero.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <section class=\"ag-hero ag-hero--media-fact ag-hero--media ag-hero--medium-bild\" data-ag-anim=\"intro\">\n                        <div class=\"ag-hero__inner ag-hero__inner--media-fact ag-hero__inner--aufteilung-6-6\">\n                <div class=\"ag-hero__content\">\n                    <nav class=\"ag-hero__breadcrumb\" aria-label=\"Brotkrumen-Navigation\"><a class=\"ag-hero__breadcrumb-link\" href=\"\/en\/industries\/\">Industries<\/a><span class=\"ag-hero__breadcrumb-trenner\" aria-hidden=\"true\">\/<\/span><span class=\"ag-hero__breadcrumb-aktuell\" aria-current=\"page\">Business services<\/span><\/nav>                    <h1 class=\"ag-hero__headline\"><span class=\"ag-hero__zeile\"><span class=\"ag-hero__zeile-text\">Software &amp;\u00a0AI<\/span><\/span><span class=\"ag-hero__zeile\"><span class=\"ag-hero__zeile-text\">for\u00a0service companies<\/span><\/span><\/h1>\n                                            <div class=\"ag-hero__copy\"><p><strong>You organize things for other people's businesses. It's high time for your own.<\/strong><\/p><p>Service companies often offer their clients everything from a single source \u2013 in the form of projects, orders, assignments or mandates. They are the place where everything comes together. In-house, however, capacities, orders and billing are spread across several systems.<\/p><p>agenic creates a shared data basis. Your specialist software stays where it is.<\/p><\/div>\n                                                                <div class=\"ag-hero__actions\">\n                            <a class=\"ag-button ag-button--gradient ag-button--m ag-button--kontrast\" href=\"#kontakt\"><span class=\"ag-button__label\">Free initial consultation<\/span><svg class=\"ag-button__icon\" aria-hidden=\"true\" focusable=\"false\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M2 8h11m0 0-4-4m4 4-4 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><a class=\"ag-button ag-button--outline ag-button--m\" href=\"#praxisbeispiele\"><span class=\"ag-button__label\">View reference<\/span><svg class=\"ag-button__icon\" aria-hidden=\"true\" focusable=\"false\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M2 8h11m0 0-4-4m4 4-4 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a>                        <\/div>\n                                                        <\/div>\n                <div class=\"ag-hero__media\">\n                            <div class=\"ag-media-fact ag-media-fact--bild ag-media-fact--karten-1 ag-media-fact--bildflaeche\">\n                                                <div class=\"ag-media-fact__bildflaeche\" aria-hidden=\"true\"><\/div>\n                                <div class=\"ag-media-fact__bild\" style=\"--ag-media-fact-media-fit:cover;--ag-media-fact-media-position:center;\">\n                    <img fetchpriority=\"high\" width=\"800\" height=\"598\" src=\"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/MotivWhiteboard-Badge-Positionlinks-oben-1024x765.png\" class=\"attachment-large size-large\" alt=\"\" decoding=\"async\" loading=\"eager\" sizes=\"(min-width: 1248px) 568px, (min-width: 768px) 50vw, 100vw\" fetchpriority=\"high\" srcset=\"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/MotivWhiteboard-Badge-Positionlinks-oben-1024x765.png 1024w, https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/MotivWhiteboard-Badge-Positionlinks-oben-300x224.png 300w, https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/MotivWhiteboard-Badge-Positionlinks-oben-768x573.png 768w, https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/MotivWhiteboard-Badge-Positionlinks-oben.png 1200w\" \/>                                    <\/div>\n                                        <div class=\"ag-media-fact__chip ag-media-fact__chip--1 ag-media-fact__chip--unten-links\">\n                            <div class=\"ag-float-fact-card ag-float-fact-card--zahl ag-float-fact-card--m\" data-ag-anim=\"none\">\n            <div class=\"ag-float-fact-card__stat\"><span class=\"ag-float-fact-card__label\">Years of\u00a0experience in\u00a0Microsoft projects for\u00a0mid-sized companies<\/span><span class=\"ag-float-fact-card__wert ag-float-fact-card__wert--m\">20+<\/span><\/div>        <\/div>\n                        <\/div>\n                    <\/div>\n                        <\/div>\n            <\/div>\n        <\/section>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-d686dae e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"d686dae\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"d686dae\" id=\"fuer-wen\" data-e-type=\"e-flexbox\" data-id=\"d686dae\" data-ag-nav-label=\"F\u00fcr wen\">\n    \t\t<div class=\"elementor-element elementor-element-5eb43f3 ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_tag_group\" data-id=\"5eb43f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_tag_group.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ag-tag-group ag-tag-group--stufe-panel-24\" data-ag-anim=\"reveal\"><div class=\"ag-tag-group__tags\"><span class=\"ag-pill ag-pill--monochrom ag-pill--groesse-xl\">Management consulting<\/span><span class=\"ag-pill ag-pill--monochrom ag-pill--groesse-xl\">Law firms &amp; tax offices<\/span><span class=\"ag-pill ag-pill--monochrom ag-pill--groesse-xl\">Audit firms<\/span><span class=\"ag-pill ag-pill--monochrom ag-pill--groesse-xl\">Engineering &amp; planning offices<\/span><span class=\"ag-pill ag-pill--monochrom ag-pill--groesse-xl\">Agencies &amp; market research<\/span><span class=\"ag-pill ag-pill--monochrom ag-pill--groesse-xl\">Staffing services<\/span><span class=\"ag-pill ag-pill--monochrom ag-pill--groesse-xl\">Facility management &amp; technical service<\/span><span class=\"ag-pill ag-pill--monochrom ag-pill--groesse-xl\">Back office &amp; customer service<\/span><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-0305d95 e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"0305d95\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"0305d95\" id=\"themen-menue\" data-e-type=\"e-flexbox\" data-id=\"0305d95\" data-ag-nav-label=\"Themen-Men\u00fc\">\n    \t\t<div class=\"elementor-element elementor-element-fc1337d ag-breite--standard ag-abstand-frei elementor-widget elementor-widget-ag_tabs_bar_pill\" data-id=\"fc1337d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_tabs_bar_pill.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"ag-tabs-bar-pill ag-tabs-bar-pill--light ag-tabs-bar-pill--m ag-tabs-bar-pill--verteilt ag-tabs-bar-pill--balken ag-tabs-bar-pill--ecken-weich ag-tabs-bar-pill--nummeriert\"\n\t\t\tdata-ag-anim=\"reveal\" data-ag-stil=\"e\" data-ag-mitlaufen=\"1\" data-ag-autofill=\"1\" data-ag-autofill-quelle=\"sektionen\" data-ag-autofill-beschriftung=\"eyebrow\" data-ag-hero-aus=\"1\" data-ag-ausschluss=\"ag-hero-dienstleistungen,fuer-wen,themen-menue,erstgespraech-herausforderungen\">\n\t\t\t<nav class=\"ag-tabs-bar-pill__leiste\" aria-label=\"Inhalt dieser Seite\" id=\"ag-tabs-bar-pill-leiste-fc1337d\">\n\t\t\t\t\t\t\t<\/nav>\n\t\t\t\t\t\t\t<div class=\"ag-tabs-bar-pill__mehr\">\n\t\t\t\t\t<button type=\"button\" class=\"ag-tabs-bar-pill__mehr-knopf\"\n\t\t\t\t\t\taria-expanded=\"false\" aria-controls=\"ag-tabs-bar-pill-leiste-fc1337d-mehr\">\n\t\t\t\t\t\t<span class=\"ag-tabs-bar-pill__mehr-text\">Mehr<\/span>\n\t\t\t\t\t\t<svg class=\"ag-tabs-bar-pill__mehr-chevron\" aria-hidden=\"true\" viewBox=\"0 0 16 16\" width=\"16\" height=\"16\">\n\t\t\t\t\t\t\t<path d=\"M6 4l4 4-4 4\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t<\/button>\n\t\t\t\t\t<div class=\"ag-tabs-bar-pill__mehr-liste\" id=\"ag-tabs-bar-pill-leiste-fc1337d-mehr\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<span class=\"ag-tabs-bar-pill__indikator\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-440da31 e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"440da31\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"440da31\" id=\"herausforderungen\" data-e-type=\"e-flexbox\" data-id=\"440da31\" data-ag-nav-label=\"Herausforderungen\">\n    \t\t<div class=\"elementor-element elementor-element-38e4e50 ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_titlekombinationen\" data-id=\"38e4e50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_titlekombinationen.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-ag-anim=\"reveal\" class=\"ag-titlekombinationen ag-titlekombinationen--m ag-titlekombinationen--e1 ag-titlekombinationen--hell ag-titlekombinationen--stacked ag-titlekombinationen--stufe-sektion-38\"><hr class=\"ag-divider ag-divider--auf-hell ag-titlekombinationen__divider\" data-ag-anim=\"reveal\"><div class=\"ag-titlekombinationen__eyebrow\"><span class=\"ag-titlekombinationen__num ag-titlekombinationen__num--auto\"><\/span><span class=\"ag-titlekombinationen__label\">Challenges<\/span><\/div><div class=\"ag-titlekombinationen__title-container\"><h2 class=\"ag-titlekombinationen__headline\">Everything comes together for your clients. Not internally.<\/h2><p class=\"ag-titlekombinationen__strapline\">Mandates, orders, assignments or projects: service companies always keep the overview for their clients. Internally, however, this is often a challenge with consequences.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9b58b5 ag-breite--standard ag-abstand-frei ag-deko-zeiger-global elementor-widget elementor-widget-ag_accordion_text_panel\" data-id=\"c9b58b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_accordion_text_panel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"ag-accordion-text-panel ag-accordion-text-panel--text-m\" data-ag-anim=\"reveal\">\n\t\t\t\t\t\t<div class=\"ag-accordion-text-panel__inner\">\n\t\t\t\t<div class=\"ag-accordion-text-panel__liste\"><div class=\"ag-accordion ag-accordion--light ag-accordion--m ag-accordion--antwort-m ag-accordion--chevron-quer\" data-ag-anim=\"none\"><details class=\"ag-accordion__item\" name=\"ag-atp-c9b58b5\" open><summary class=\"ag-accordion__frage\" id=\"ag-atp-c9b58b5-frage-1\"><h3 class=\"ag-accordion__frage-text\">Margins only become visible when the order is almost complete<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><\/details><details class=\"ag-accordion__item\" name=\"ag-atp-c9b58b5\"><summary class=\"ag-accordion__frage\" id=\"ag-atp-c9b58b5-frage-2\"><h3 class=\"ag-accordion__frage-text\">Nobody has the full view of an order<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><\/details><details class=\"ag-accordion__item\" name=\"ag-atp-c9b58b5\"><summary class=\"ag-accordion__frage\" id=\"ag-atp-c9b58b5-frage-3\"><h3 class=\"ag-accordion__frage-text\">Overload and idle time occur at the same time<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><\/details><details class=\"ag-accordion__item\" name=\"ag-atp-c9b58b5\"><summary class=\"ag-accordion__frage\" id=\"ag-atp-c9b58b5-frage-4\"><h3 class=\"ag-accordion__frage-text\">Isolated solutions create additional effort<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><\/details><details class=\"ag-accordion__item\" name=\"ag-atp-c9b58b5\"><summary class=\"ag-accordion__frage\" id=\"ag-atp-c9b58b5-frage-5\"><h3 class=\"ag-accordion__frage-text\">Confidential data is spread across systems<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><\/details><details class=\"ag-accordion__item\" name=\"ag-atp-c9b58b5\"><summary class=\"ag-accordion__frage\" id=\"ag-atp-c9b58b5-frage-6\"><h3 class=\"ag-accordion__frage-text\">Different billing models exist side by side<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><\/details><details class=\"ag-accordion__item\" name=\"ag-atp-c9b58b5\"><summary class=\"ag-accordion__frage\" id=\"ag-atp-c9b58b5-frage-7\"><h3 class=\"ag-accordion__frage-text\">Growth outpaces established processes<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><\/details><\/div><\/div>\n\t\t\t\t<div class=\"ag-accordion-text-panel__text\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"ag-accordion-text-panel__eintrag\"\n\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\taria-labelledby=\"ag-atp-c9b58b5-frage-1\">\n\t\t\t\t\t\t\t<p>As long as effort, hours and costs are recorded separately, the actual margin only shows up at billing. By then, there is hardly any way to take countermeasures. The contribution margin of a mandate, order or project should, however, be visible while it is still running.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"ag-accordion-text-panel__eintrag\"\n\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\taria-labelledby=\"ag-atp-c9b58b5-frage-2\">\n\t\t\t\t\t\t\t<p>Quotes, resource planning, time and service recording and invoices are often created in different systems. Information is entered several times, handovers get lost, and nobody sees the status and profitability of a project together.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"ag-accordion-text-panel__eintrag\"\n\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\taria-labelledby=\"ag-atp-c9b58b5-frage-3\">\n\t\t\t\t\t\t\t<p>For service providers, billable time is the actual product. Without an overview of availability, qualifications and forecast, overload arises in one place and idle time in another at the same time. Both cost margin.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"ag-accordion-text-panel__eintrag\"\n\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\taria-labelledby=\"ag-atp-c9b58b5-frage-4\">\n\t\t\t\t\t\t\t<p>Almost every service company relies on specialized software: DATEV in tax consulting, law firm software in legal advice, an applicant management system in staffing, time tracking and project tools in consulting. On top of that, Excel files and other workarounds often emerge for individual tasks. And each of them brings additional maintenance effort and increases the risk of errors.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"ag-accordion-text-panel__eintrag\"\n\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\taria-labelledby=\"ag-atp-c9b58b5-frage-5\">\n\t\t\t\t\t\t\t<p>Service providers work with their clients' most sensitive information. Legal and tax advice adds the professional duty of confidentiality, staffing services the protection of candidate data. The more spreadsheets and individual solutions emerge alongside, the harder it becomes to track who has access to what.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"ag-accordion-text-panel__eintrag\"\n\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\taria-labelledby=\"ag-atp-c9b58b5-frage-6\">\n\t\t\t\t\t\t\t<p>Hourly rates, flat fees, fee schedules, retainers and success-based commissions often run in parallel. If services already rendered are not recorded continuously, invoicing is delayed. This can lead to later payments and liquidity bottlenecks.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"ag-accordion-text-panel__eintrag\"\n\t\t\t\t\t\t\trole=\"region\"\n\t\t\t\t\t\t\taria-labelledby=\"ag-atp-c9b58b5-frage-7\">\n\t\t\t\t\t\t\t<p>With more orders and employees, processes that have grown historically reach their limits. What worked with five specialists becomes a bottleneck with fifty. At the same time, qualified specialists are scarce: tying them up with double entry, manual time tracking and reporting wastes exactly the time that could be billed.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<figure class=\"ag-accordion-text-panel__ruhe\"><img loading=\"lazy\" width=\"677\" height=\"381\" src=\"https:\/\/agenic.com\/wp-content\/uploads\/2026\/08\/bildplatzhalter.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/agenic.com\/wp-content\/uploads\/2026\/08\/bildplatzhalter.jpg 677w, https:\/\/agenic.com\/wp-content\/uploads\/2026\/08\/bildplatzhalter-300x169.jpg 300w\" sizes=\"auto, (max-width: 677px) 100vw, 677px\" \/><\/figure>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"ag-accordion-text-panel__fuss\" aria-hidden=\"true\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43e8e79 ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_media_text_list\" data-id=\"43e8e79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_media_text_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ag-media-text-list ag-media-text-list--bild-rechts ag-media-text-list--einzelbild\" data-ag-anim=\"reveal\"><div class=\"ag-media-text-list__grid\"><div class=\"ag-media-text-list__content\"><div class=\"ag-titlekombinationen ag-titlekombinationen--s ag-titlekombinationen--e1 ag-titlekombinationen--hell ag-titlekombinationen--stacked ag-titlekombinationen--stufe-panel-24 ag-media-text-list__panel-titel\"><div class=\"ag-titlekombinationen__title-container\"><h3 class=\"ag-titlekombinationen__headline\">The biggest challenges for service companies<\/h3><\/div><\/div><div class=\"ag-media-text-list__text-combo\"><div class=\"ag-text-block ag-text-block--abstand-m ag-text-block--gr-m ag-media-text-list__copy\"><div class=\"ag-text-block__body\"><p>Data and information are usually available, but mostly spread across different systems and departments.<\/p><\/div><\/div><ul class=\"ag-bullet-point__gruppe ag-media-text-list__liste\" role=\"list\"><li class=\"ag-bullet-point\">See the result per order continuously instead of in hindsight<\/li><li class=\"ag-bullet-point\">Keep quotes, service recording and invoicing in one flow<\/li><li class=\"ag-bullet-point\">Plan utilization and forecasts across all orders<\/li><li class=\"ag-bullet-point\">Replace Excel and isolated solutions with a shared data basis<\/li><li class=\"ag-bullet-point\">Invoice services rendered but not yet billed promptly<\/li><li class=\"ag-bullet-point\">Relieve recurring tasks with AI in a targeted way<\/li><\/ul><\/div><\/div><figure class=\"ag-media-text-list__medium\" style=\"--ag-media-text-list-media-fit:cover;--ag-media-text-list-media-position:center;\"><img class=\"ag-media-text-list__bild\" src=\"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/MotivGebaeudefassade-Badge-Positionlinks-oben.png\" alt=\"Motiv=Geb\u00e4udefassade, Badge Position=links oben\" loading=\"lazy\" decoding=\"async\"><\/figure><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-71a97c8 e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"71a97c8\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"71a97c8\" id=\"erstgespraech-herausforderungen\" data-e-type=\"e-flexbox\" data-id=\"71a97c8\" data-ag-nav-label=\"Erstgespr\u00e4ch\">\n    \t\t<div class=\"elementor-element elementor-element-cd6ee5b ag-breite--container ag-deko-zeiger-global elementor-widget elementor-widget-ag_cta_band\" data-id=\"cd6ee5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_cta_band.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                <div class=\"ag-cta-band ag-cta-band--hell\"\n             data-ag-anim=\"reveal\">\n                        <div class=\"ag-cta-band__content\">\n                <h3 class=\"ag-cta-band__title\">Let&#039;s find out together which approaches suit your organization.<\/h3>\n                            <\/div>\n\n                            <div class=\"ag-cta-band__actions\">\n                    <a class=\"ag-button ag-button--gradient ag-button--m\" href=\"#kontakt\"><span class=\"ag-button__label\">Free initial consultation<\/span><svg class=\"ag-button__icon\" aria-hidden=\"true\" focusable=\"false\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M2 8h11m0 0-4-4m4 4-4 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a>                <\/div>\n                    <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-1cffdfc e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"1cffdfc\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"1cffdfc\" id=\"warum-agenic\" data-e-type=\"e-flexbox\" data-id=\"1cffdfc\" data-ag-nav-label=\"Warum agenic\">\n    \t\t<div class=\"elementor-element elementor-element-2cb6eb7 ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_titlekombinationen\" data-id=\"2cb6eb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_titlekombinationen.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-ag-anim=\"reveal\" class=\"ag-titlekombinationen ag-titlekombinationen--m ag-titlekombinationen--e1 ag-titlekombinationen--hell ag-titlekombinationen--stacked ag-titlekombinationen--stufe-sektion-38\"><hr class=\"ag-divider ag-divider--auf-hell ag-titlekombinationen__divider\" data-ag-anim=\"reveal\"><div class=\"ag-titlekombinationen__eyebrow\"><span class=\"ag-titlekombinationen__num ag-titlekombinationen__num--auto\"><\/span><span class=\"ag-titlekombinationen__label\">Why agenic<\/span><\/div><div class=\"ag-titlekombinationen__title-container\"><h2 class=\"ag-titlekombinationen__headline\">Why agenic<\/h2><p class=\"ag-titlekombinationen__strapline\">Digitalization at service providers succeeds when quotes, resources, service recording, finance and reporting work together. We combine the expertise of Inway Systems and Objektkultur in Microsoft technology, integration and custom development. So you can manage mandates, orders, assignments and projects end to end.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a48810c ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_card_testimonial\" data-id=\"a48810c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_card_testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <figure class=\"ag-card-testimonial ag-card-testimonial--light\" data-ag-anim=\"reveal\">\n            <blockquote class=\"ag-card-testimonial__quote\">\u201cExisting systems often do a good job. The challenge lies more in connecting them cleanly.\u201d<\/blockquote>\n            <figcaption class=\"ag-card-testimonial__person\">\n                                    <span class=\"ag-card-testimonial__avatar\" aria-hidden=\"true\">DGO<\/span>\n                                <span class=\"ag-card-testimonial__meta\">\n                    <span class=\"ag-card-testimonial__name\">Dieter Goldenpfennig<\/span>\n                    <span class=\"ag-card-testimonial__role\">Senior Sales Consultant \u00b7 agenic <\/span>\n                <\/span>\n            <\/figcaption>\n        <\/figure>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-3203ca5 e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"3203ca5\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"3203ca5\" id=\"ki-agenten\" data-e-type=\"e-flexbox\" data-id=\"3203ca5\" data-ag-nav-label=\"KI-Agenten\">\n    \t\t<div class=\"elementor-element elementor-element-163fa7e ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_titlekombinationen\" data-id=\"163fa7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_titlekombinationen.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-ag-anim=\"reveal\" class=\"ag-titlekombinationen ag-titlekombinationen--m ag-titlekombinationen--e1 ag-titlekombinationen--hell ag-titlekombinationen--stacked ag-titlekombinationen--stufe-sektion-38\"><hr class=\"ag-divider ag-divider--auf-hell ag-titlekombinationen__divider\" data-ag-anim=\"reveal\"><div class=\"ag-titlekombinationen__eyebrow\"><span class=\"ag-titlekombinationen__num ag-titlekombinationen__num--auto\"><\/span><span class=\"ag-titlekombinationen__label\">AI agents<\/span><\/div><div class=\"ag-titlekombinationen__title-container\"><h2 class=\"ag-titlekombinationen__headline\">AI agents take over routine tasks<\/h2><p class=\"ag-titlekombinationen__strapline\">AI agents analyze information, pursue goals and independently take over tasks within business processes. In Microsoft Dynamics 365 they are already embedded; for other solutions they are provided individually. For service companies, the benefit lies above all in reducing manual effort and gaining more time for billable work.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f7cf51 ag-breite--standard ag-abstand-frei ag-deko-zeiger-global elementor-widget elementor-widget-ag_card_grid\" data-id=\"2f7cf51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_card_grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                                                <section class=\"ag-card-grid ag-card-grid--lightest\" data-ag-anim=\"inhalt\">\n                        <div class=\"ag-card-grid__inner\">\n                \n                                \n                                                        <div class=\"ag-card-grid__container ag-card-grid__container--3\">\n                                <div class=\"ag-glow-huelle\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-innen ag-card--icon-oben ag-card--klickbar\" data-ag-anim=\"none\">\n            <a class=\"ag-card__flaechenlink\" href=\"\/en\/ai-automations\/ai-agents-finance-processes\/\" tabindex=\"-1\" aria-hidden=\"true\"><\/a>                            <img decoding=\"async\" class=\"ag-card__media\" src=\"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/AIfinance.png\"\n                     alt=\"KI-Agent im Finanzbereich B\u00fcrogeb\u00e4ude\" loading=\"lazy\" style=\"--ag-card-media-fit:cover;--ag-card-media-position:center;\">                        <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                                        <h3 class=\"ag-card__titel\">Check and pre-assign invoices<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>AI agents in finance read incoming documents, assign them to the right vendor and create a ready-made posting for approval. In service companies, these are the invoices from freelancers, subcontractors, experts or partner companies. Your team reviews and approves.<\/p><\/div>\n                                    <\/div>\n\n                                    <div class=\"ag-card__footer\">\n                        <hr class=\"ag-divider ag-divider--auf-hell\"><a class=\"ag-button ag-button--text ag-button--m ag-card__aktion\" href=\"\/en\/ai-automations\/ai-agents-finance-processes\/\"><span class=\"ag-button__label\">AI agents for finance<\/span><svg class=\"ag-button__icon\" aria-hidden=\"true\" focusable=\"false\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M2 8h11m0 0-4-4m4 4-4 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a>                    <\/div>\n                            <\/div>\n        <\/article>\n        <\/div>\n                <div class=\"ag-glow-huelle\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-innen ag-card--icon-oben ag-card--klickbar\" data-ag-anim=\"none\">\n            <a class=\"ag-card__flaechenlink\" href=\"\/en\/ai-automations\/ai-agents-sales-service\/\" tabindex=\"-1\" aria-hidden=\"true\"><\/a>                            <img decoding=\"async\" class=\"ag-card__media\" src=\"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/AIMesse.png\"\n                     alt=\"Moderne Messe St\u00e4nde\" loading=\"lazy\" style=\"--ag-card-media-fit:cover;--ag-card-media-position:center;\">                        <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                                        <h3 class=\"ag-card__titel\">Assess requests before time goes into them<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>AI agents in sales research incoming requests, prioritize them and prepare customer outreach. Whether it's a project request, a mandate request, a tender or an open vacancy: the assessment happens before sales and specialist departments invest capacity.<\/p><\/div>\n                                    <\/div>\n\n                                    <div class=\"ag-card__footer\">\n                        <hr class=\"ag-divider ag-divider--auf-hell\"><a class=\"ag-button ag-button--text ag-button--m ag-card__aktion\" href=\"\/en\/ai-automations\/ai-agents-sales-service\/\"><span class=\"ag-button__label\">AI agents for sales<\/span><svg class=\"ag-button__icon\" aria-hidden=\"true\" focusable=\"false\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M2 8h11m0 0-4-4m4 4-4 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a>                    <\/div>\n                            <\/div>\n        <\/article>\n        <\/div>\n                <div class=\"ag-glow-huelle\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-innen ag-card--icon-oben ag-card--klickbar\" data-ag-anim=\"none\">\n            <a class=\"ag-card__flaechenlink\" href=\"\/en\/ai-automations\/ai-agents-sales-service\/\" tabindex=\"-1\" aria-hidden=\"true\"><\/a>                            <img decoding=\"async\" class=\"ag-card__media\" src=\"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/AIlieferkette.png\"\n                     alt=\"Ai-Agent f\u00fcr die Lieferkette\" loading=\"lazy\" style=\"--ag-card-media-fit:cover;--ag-card-media-position:center;\">                        <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                                        <h3 class=\"ag-card__titel\">No request is left sitting in the inbox<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>AI agents in customer service capture incoming requests from email and chat, recognize the concern and automatically create categorized cases with relevant details. Whether it's a client request, candidate feedback or a service order: your team receives prepared cases and can start working on them right away.<\/p><\/div>\n                                    <\/div>\n\n                                    <div class=\"ag-card__footer\">\n                        <hr class=\"ag-divider ag-divider--auf-hell\"><a class=\"ag-button ag-button--text ag-button--m ag-card__aktion\" href=\"\/en\/ai-automations\/ai-agents-sales-service\/\"><span class=\"ag-button__label\">AI agents for service<\/span><svg class=\"ag-button__icon\" aria-hidden=\"true\" focusable=\"false\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M2 8h11m0 0-4-4m4 4-4 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a>                    <\/div>\n                            <\/div>\n        <\/article>\n        <\/div>\n                            <\/div>\n                                    \n                            <\/div>\n        <\/section>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c0d016 ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_highlight_box\" data-id=\"6c0d016\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_highlight_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"ag-highlight-box ag-highlight-box--hell ag-highlight-box--flaeche-black ag-highlight-box--welt-fusion ag-highlight-box--akzent-unten\" data-ag-anim=\"reveal\">\n                                    <div class=\"ag-highlight-box__copy\"><p>Whether an agent really adds value depends heavily on how well it is embedded in existing workflows. We integrate it where people work with data, orders and processes every day.<\/p><p><em>Recurring tasks run automatically. Specialists focus on clients, customers and projects.<\/em><\/p><\/div>\n                    <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f8073d ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_text_block\" data-id=\"8f8073d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-ag-anim=\"reveal\" class=\"ag-text-block ag-text-block--abstand-s ag-text-block--gr-m\"><div class=\"ag-text-block__body\"><p>For individual requirements, we develop agents that fit the existing processes and systems \u2013 for example for service recording, dispatching or communication with clients, candidates and customers.<\/p><p>Individual agents can already provide relief. They become particularly effective when they are added to an established system landscape in which DATEV, law firm software or applicant management are already the leading systems.<\/p><p><strong>An agent's real value comes from access to the right data and processes.<\/strong><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-f5b1c10 e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"f5b1c10\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"f5b1c10\" id=\"loesungen\" data-e-type=\"e-flexbox\" data-id=\"f5b1c10\" data-ag-nav-label=\"L\u00f6sungen\">\n    \t\t<div class=\"elementor-element elementor-element-542fa3e ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_titlekombinationen\" data-id=\"542fa3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_titlekombinationen.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-ag-anim=\"reveal\" class=\"ag-titlekombinationen ag-titlekombinationen--m ag-titlekombinationen--e1 ag-titlekombinationen--hell ag-titlekombinationen--stacked ag-titlekombinationen--stufe-sektion-38\"><hr class=\"ag-divider ag-divider--auf-hell ag-titlekombinationen__divider\" data-ag-anim=\"reveal\"><div class=\"ag-titlekombinationen__eyebrow\"><span class=\"ag-titlekombinationen__num ag-titlekombinationen__num--auto\"><\/span><span class=\"ag-titlekombinationen__label\">Solutions<\/span><\/div><div class=\"ag-titlekombinationen__title-container\"><h2 class=\"ag-titlekombinationen__headline\">Where your specialist software ends, our work begins<\/h2><p class=\"ag-titlekombinationen__strapline\">Every starting point is different. That&#039;s why we combine Microsoft standard, your existing specialist software and custom development so that order management, resources and finance come together on one data basis.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a783fab ag-breite--standard ag-abstand-frei ag-deko-zeiger-global elementor-widget elementor-widget-ag_card_grid\" data-id=\"a783fab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_card_grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                                                <section class=\"ag-card-grid ag-card-grid--lightest\" data-ag-anim=\"inhalt\">\n                        <div class=\"ag-card-grid__inner\">\n                \n                                \n                                                        <div class=\"ag-card-grid__container ag-card-grid__container--2\">\n                                <div class=\"ag-glow-huelle\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-innen ag-card--icon-oben\" data-ag-anim=\"none\">\n                                        <img decoding=\"async\" class=\"ag-card__media\" src=\"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/Header-Individualsoftware.png\"\n                     alt=\"Individualsoftware f\u00fcr komplexe Gesch\u00e4ftsprozesse\" loading=\"lazy\" style=\"--ag-card-media-fit:cover;--ag-card-media-position:center;\">                        <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                                        <h3 class=\"ag-card__titel\">Your systems stay<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>Your existing systems \u2013 for example for practice management, applications, time tracking, dispatching and project work \u2013 are retained. We connect them with finance solutions, CRM and AI. This way, you continue to use specialized software that you need for professional or regulatory reasons. Prebuilt connectors, such as the connection of DATEV to Microsoft Dynamics 365, make data exchange easier.<\/p><\/div>\n                                    <\/div>\n\n                            <\/div>\n        <\/article>\n        <\/div>\n                <div class=\"ag-glow-huelle\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-keine ag-card--icon-oben\" data-ag-anim=\"none\">\n                                    <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                                        <h3 class=\"ag-card__titel\">Business applications and data<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>As an ERP and CRM solution, Microsoft Dynamics 365 supports service companies in order and project management as well as in sales, finance and customer service. With Microsoft Azure and Microsoft Fabric, we bring together data from specialist applications, time tracking and financial systems. This lets you continuously evaluate utilization, forecasts and results per order \u2013 not just at the end of the month.<\/p><\/div>\n                                    <\/div>\n\n                            <\/div>\n        <\/article>\n        <\/div>\n                <div class=\"ag-glow-huelle\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-keine ag-card--icon-oben\" data-ag-anim=\"none\">\n                                    <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                                        <h3 class=\"ag-card__titel\">What the standard doesn&#039;t cover<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>Service providers have specific requirements that go beyond standard functions \u2013 for example client, customer and candidate portals, service recording, self-service or dispatching. We develop suitable extensions and integrate them into your existing IT landscape.<\/p><\/div>\n                                    <\/div>\n\n                            <\/div>\n        <\/article>\n        <\/div>\n                <div class=\"ag-glow-huelle\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-innen ag-card--icon-oben\" data-ag-anim=\"none\">\n                                        <img decoding=\"async\" class=\"ag-card__media\" src=\"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/Referenz-Messe-16-9.png\"\n                     alt=\"Referenz-Messe-16-9\" loading=\"lazy\" style=\"--ag-card-media-fit:cover;--ag-card-media-position:center;\">                        <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                                        <h3 class=\"ag-card__titel\">The right software for the way you work<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>For mandates and projects, the focus is on order management, resource planning and billing according to different fee models. For on-site assignments, cross-location dispatching, mobile service recording and assignment to properties and contracts are what count. Both ways of working need end-to-end management \u2013 with functions that fit the respective workflows.<\/p><\/div>\n                                    <\/div>\n\n                            <\/div>\n        <\/article>\n        <\/div>\n                <div class=\"ag-glow-huelle ag-card-grid__zelle--span-2\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-keine ag-card--icon-oben\" data-ag-anim=\"none\">\n                                    <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                                        <h3 class=\"ag-card__titel\">Security and confidentiality<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>Client, customer and candidate data demand more than an authorization concept at the end of the project. We clarify three questions up front:<\/p><ul><li><strong>Access: <\/strong>Which data may an application or an agent access, and which not?<\/li><li><strong>Approval:<\/strong> Which steps run automatically, and which need a human decision?<\/li><li><strong>Evidence:<\/strong> When was what decided, on which data basis?<\/li><\/ul><\/div>\n                                    <\/div>\n\n                            <\/div>\n        <\/article>\n        <\/div>\n                            <\/div>\n                                    \n                            <\/div>\n        <\/section>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca6c302 ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_highlight_box\" data-id=\"ca6c302\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_highlight_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"ag-highlight-box ag-highlight-box--hell ag-highlight-box--flaeche-black ag-highlight-box--welt-fusion ag-highlight-box--akzent-unten\" data-ag-anim=\"reveal\">\n                                    <div class=\"ag-highlight-box__copy\"><p>We usually work with Microsoft Dynamics 365, Microsoft Azure and Microsoft Fabric. For us, however, the process itself is always at the center. <em>The right technology follows from it.<\/em><\/p><\/div>\n                    <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be96091 ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_titlekombinationen\" data-id=\"be96091\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_titlekombinationen.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-ag-anim=\"reveal\" class=\"ag-titlekombinationen ag-titlekombinationen--s ag-titlekombinationen--e1 ag-titlekombinationen--hell ag-titlekombinationen--stacked ag-titlekombinationen--stufe-panel-24\"><div class=\"ag-titlekombinationen__title-container\"><h3 class=\"ag-titlekombinationen__headline\">The added value service companies gain from this<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a020de7 ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_text_columns\" data-id=\"a020de7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_text_columns.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ag-text-columns ag-text-columns--3\" data-ag-anim=\"reveal\"><div class=\"ag-text-columns__grid\"><div class=\"ag-text-block ag-text-block--abstand-m ag-text-block--gr-m\"><header class=\"ag-text-block__head\"><h4 class=\"ag-text-block__title\">Results &amp; management<\/h4><\/header><div class=\"ag-text-block__body\"><ul><li>Manage the result per order continuously instead of in hindsight<\/li><li>Plan utilization and forecasts across all orders<\/li><li>Bill faster and without errors, regardless of the fee model<\/li><\/ul><\/div><\/div><div class=\"ag-text-block ag-text-block--abstand-m ag-text-block--gr-m\"><header class=\"ag-text-block__head\"><h4 class=\"ag-text-block__title\">IT &amp; systems<\/h4><\/header><div class=\"ag-text-block__body\"><ul><li>Replace Excel and isolated solutions with a shared data basis<\/li><li>Connect existing specialist software instead of replacing it<\/li><li>Make data usable across system boundaries<\/li><\/ul><\/div><\/div><div class=\"ag-text-block ag-text-block--abstand-m ag-text-block--gr-m\"><header class=\"ag-text-block__head\"><h4 class=\"ag-text-block__title\">Growth<\/h4><\/header><div class=\"ag-text-block__body\"><ul><li>Create processes that grow with the company<\/li><li>Relieve departments of recurring work with AI<\/li><li>Base decisions on reliable real-time data<\/li><\/ul><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9df74dc ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_titlekombinationen\" data-id=\"9df74dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_titlekombinationen.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-ag-anim=\"reveal\" class=\"ag-titlekombinationen ag-titlekombinationen--s ag-titlekombinationen--e1 ag-titlekombinationen--hell ag-titlekombinationen--stacked ag-titlekombinationen--stufe-panel-24\"><div class=\"ag-titlekombinationen__title-container\"><h3 class=\"ag-titlekombinationen__headline\">Typical tasks<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9986fd7 ag-breite--standard ag-abstand-frei ag-deko-zeiger-global elementor-widget elementor-widget-ag_card_grid\" data-id=\"9986fd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_card_grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                                                <section class=\"ag-card-grid ag-card-grid--lightest ag-card-grid--min-hoehe-aus\" data-ag-anim=\"inhalt\">\n                        <div class=\"ag-card-grid__inner\">\n                \n                                \n                                                        <div class=\"ag-card-grid__container ag-card-grid__container--2\">\n                                <div class=\"ag-glow-huelle\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-keine ag-card--icon-oben\" data-ag-anim=\"none\">\n                                    <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                    <div class=\"ag-card__marker-row\">\n                                <span class=\"ag-icon-badge ag-icon-badge--darkest ag-icon-badge--l ag-card__icon\" aria-hidden=\"true\"><i aria-hidden=\"true\" focusable=\"false\" class=\"fal fa-chart-line\"><\/i><\/span>                            <\/div>\n                                                                        <h3 class=\"ag-card__titel\">Management &amp; finance<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>Order and project controlling \u00b7 Resource and assignment planning \u00b7 Service recording \u00b7 Billing across different fee models<\/p><\/div>\n                                    <\/div>\n\n                            <\/div>\n        <\/article>\n        <\/div>\n                <div class=\"ag-glow-huelle\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-keine ag-card--icon-oben\" data-ag-anim=\"none\">\n                                    <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                    <div class=\"ag-card__marker-row\">\n                                <span class=\"ag-icon-badge ag-icon-badge--darkest ag-icon-badge--l ag-card__icon\" aria-hidden=\"true\"><i aria-hidden=\"true\" focusable=\"false\" class=\"fal fa-bullseye-pointer\"><\/i><\/span>                            <\/div>\n                                                                        <h3 class=\"ag-card__titel\">Growth &amp; sales<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>Request and opportunity management \u00b7 CRM \u00b7 Forecast<\/p><\/div>\n                                    <\/div>\n\n                            <\/div>\n        <\/article>\n        <\/div>\n                <div class=\"ag-glow-huelle\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-keine ag-card--icon-oben\" data-ag-anim=\"none\">\n                                    <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                    <div class=\"ag-card__marker-row\">\n                                <span class=\"ag-icon-badge ag-icon-badge--darkest ag-icon-badge--l ag-card__icon\" aria-hidden=\"true\"><i aria-hidden=\"true\" focusable=\"false\" class=\"fal fa-laptop\"><\/i><\/span>                            <\/div>\n                                                                        <h3 class=\"ag-card__titel\">Digitalization<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>Replacing Excel and isolated solutions \u00b7 Integration of existing specialist software \u00b7 Data platform &amp; reporting<\/p><\/div>\n                                    <\/div>\n\n                            <\/div>\n        <\/article>\n        <\/div>\n                <div class=\"ag-glow-huelle\">\n        <span class=\"ag-glow-huelle__schein\" aria-hidden=\"true\"><\/span>\n        <article class=\"ag-card ag-card--light ag-card--medien-keine ag-card--icon-oben\" data-ag-anim=\"none\">\n                                    <div class=\"ag-card__content\">\n                <div class=\"ag-card__header\">\n                    <div class=\"ag-card__title-row\">\n                                                    <div class=\"ag-card__marker-row\">\n                                <span class=\"ag-icon-badge ag-icon-badge--darkest ag-icon-badge--l ag-card__icon\" aria-hidden=\"true\"><i aria-hidden=\"true\" focusable=\"false\" class=\"fal fa-sliders-h\"><\/i><\/span>                            <\/div>\n                                                                        <h3 class=\"ag-card__titel\">Custom<\/h3>\n                                                                    <\/div>\n                                            <div class=\"ag-card__text\"><p>Client, customer and candidate portals \u00b7 Self-service \u00b7 Specialist applications<\/p><\/div>\n                                    <\/div>\n\n                            <\/div>\n        <\/article>\n        <\/div>\n                            <\/div>\n                                    \n                            <\/div>\n        <\/section>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-667896b e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"667896b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"667896b\" id=\"praxisbeispiele\" data-e-type=\"e-flexbox\" data-id=\"667896b\" data-ag-nav-label=\"Praxisbeispiele\">\n    \t\t<div class=\"elementor-element elementor-element-ff7ca8e ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_titlekombinationen\" data-id=\"ff7ca8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_titlekombinationen.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-ag-anim=\"reveal\" class=\"ag-titlekombinationen ag-titlekombinationen--m ag-titlekombinationen--e1 ag-titlekombinationen--hell ag-titlekombinationen--stacked ag-titlekombinationen--stufe-sektion-38\"><hr class=\"ag-divider ag-divider--auf-hell ag-titlekombinationen__divider\" data-ag-anim=\"reveal\"><div class=\"ag-titlekombinationen__eyebrow\"><span class=\"ag-titlekombinationen__num ag-titlekombinationen__num--auto\"><\/span><span class=\"ag-titlekombinationen__label\">References<\/span><\/div><div class=\"ag-titlekombinationen__title-container\"><h2 class=\"ag-titlekombinationen__headline\">Examples from practice<\/h2><p class=\"ag-titlekombinationen__strapline\">Whether consultancy, law firm, planning office or staffing provider: the starting point is similar. The following example represents a task that is familiar to many service companies.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bb1aea ag-breite--voll ag-deko-zeiger-global elementor-widget elementor-widget-ag_cta_band_2col\" data-id=\"3bb1aea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_cta_band_2col.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t                <div class=\"ag-cta-band-2col\" data-ag-anim=\"reveal\">\n                        <div class=\"ag-cta-band-2col__inner\">\n                <div class=\"ag-cta-band-2col__row\">\n\n                    <div class=\"ag-cta-band-2col__col\">\n                        <h3 class=\"ag-cta-band-2col__title\">From Excel to a data basis that grows with the business<\/h3>\n\n                                            <\/div>\n\n                    <div class=\"ag-cta-band-2col__body\">\n                                                    <div class=\"ag-cta-band-2col__copy\"><p>A growing company with subscription and project business initially did its billing with Word and Excel. In Business Central, this became an end-to-end process world: subscription management with different billing models, a project module for services that move into a subscription after project completion, and reporting with DATEV reconciliation. Monthly invoicing, once time-consuming, is now handled by one person in under two hours.<\/p><\/div>\n                        \n                                                    <div class=\"ag-cta-band-2col__actions\">\n                                <a class=\"ag-button ag-button--gradient ag-button--l\" href=\"http:\/\/www.inway.de\/blog\/von-word-und-excel-zum-professionellen-erp-inway-fuehrt-business-central-bei-smartsim-ein\"><span class=\"ag-button__label\">Learn more about the project<\/span><svg class=\"ag-button__icon ag-button__icon--extern\" aria-hidden=\"true\" focusable=\"false\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path d=\"M13 9.5V13a1 1 0 0 1-1 1H3a1 1 0 0 1-1-1V4a1 1 0 0 1 1-1h3.5M10 2h4v4M14 2 7.5 8.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a>                            <\/div>\n                                            <\/div>\n\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-c29a771 e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"c29a771\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"c29a771\" id=\"zahlen\" data-e-type=\"e-flexbox\" data-id=\"c29a771\" data-ag-nav-label=\"Zahlen\">\n    \t\t<div class=\"elementor-element elementor-element-2c0ce86 ag-breite--container ag-abstand-frei elementor-widget elementor-widget-ag_titlekombinationen\" data-id=\"2c0ce86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_titlekombinationen.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-ag-anim=\"reveal\" class=\"ag-titlekombinationen ag-titlekombinationen--m ag-titlekombinationen--e1 ag-titlekombinationen--hell ag-titlekombinationen--stacked ag-titlekombinationen--stufe-sektion-38\"><hr class=\"ag-divider ag-divider--auf-hell ag-titlekombinationen__divider\" data-ag-anim=\"reveal\"><div class=\"ag-titlekombinationen__eyebrow\"><span class=\"ag-titlekombinationen__num ag-titlekombinationen__num--auto\"><\/span><span class=\"ag-titlekombinationen__label\">Figures<\/span><\/div><div class=\"ag-titlekombinationen__title-container\"><h2 class=\"ag-titlekombinationen__headline\">Figures that prove our experience<\/h2><p class=\"ag-titlekombinationen__strapline\">We only show what we can prove. Microsoft Solutions Partners: Inway Systems &amp; Objektkultur.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-ead03a9 e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"ead03a9\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"ead03a9\" id=\"faq\" data-e-type=\"e-flexbox\" data-id=\"ead03a9\" data-ag-nav-label=\"FAQ\">\n    \t\t<div class=\"elementor-element elementor-element-d4468d0 ag-breite--standard ag-abstand-frei ag-deko-zeiger-global elementor-widget elementor-widget-ag_stats_section\" data-id=\"d4468d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_stats_section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<section class=\"ag-stats-section ag-stats-section--lightest\" data-ag-anim=\"inhalt\">\n\t\t\t\t\t\t<div class=\"ag-stats-section__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ag-stats-band ag-stats-band--dunkel ag-stats-band--wert-display-s ag-stats-band--pad-m\" data-ag-anim=\"none\"><div class=\"ag-stats-band__stat\"><span class=\"ag-stats-band__label\">Years of experience in finance &amp; insurance<\/span><span class=\"ag-stats-band__value\"><span class=\"ag-stats-band__count\" data-ag-count=\"20\" data-ag-count-dec=\"0\" data-ag-count-group=\"0\" data-ag-count-index=\"0\">20<\/span>+<\/span><\/div><div class=\"ag-stats-band__stat\"><span class=\"ag-stats-band__label\">Locations in Germany<\/span><span class=\"ag-stats-band__value\"><span class=\"ag-stats-band__count\" data-ag-count=\"10\" data-ag-count-dec=\"0\" data-ag-count-group=\"0\" data-ag-count-index=\"1\">10<\/span><\/span><\/div><div class=\"ag-stats-band__stat\"><span class=\"ag-stats-band__label\">Successful projects<\/span><span class=\"ag-stats-band__value\"><span class=\"ag-stats-band__count\" data-ag-count=\"680\" data-ag-count-dec=\"0\" data-ag-count-group=\"0\" data-ag-count-index=\"2\">680<\/span>+<\/span><\/div><div class=\"ag-stats-band__stat ag-stats-band__stat--wert-display-xs\"><span class=\"ag-stats-band__label\">Inway Systems &amp; Objektkultur<\/span><span class=\"ag-stats-band__value\">Microsoft Solutions Partner<\/span><\/div><\/div>\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f105e10 ag-breite--standard ag-abstand-frei ag-deko-zeiger-global elementor-widget elementor-widget-ag_faq\" data-id=\"f105e10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section class=\"ag-faq\" data-ag-anim=\"inhalt\">\n\t\t\t\t\t\t<div class=\"ag-faq__inner\">\n\t\t\t\t<div class=\"ag-titlekombinationen ag-titlekombinationen--m ag-titlekombinationen--e1 ag-titlekombinationen--hell ag-titlekombinationen--stacked ag-titlekombinationen--stufe-sektion-38 ag-faq__titel\"><hr class=\"ag-divider ag-divider--auf-hell ag-titlekombinationen__divider\" data-ag-anim=\"reveal\"><div class=\"ag-titlekombinationen__eyebrow\"><span class=\"ag-titlekombinationen__num ag-titlekombinationen__num--auto\"><\/span><span class=\"ag-titlekombinationen__label\">FAQ<\/span><\/div><div class=\"ag-titlekombinationen__title-container\"><h2 class=\"ag-titlekombinationen__headline\">Frequently asked questions<\/h2><\/div><\/div>\t\t\t\t\t\t\t\t\t<div class=\"ag-faq__body\"><div class=\"ag-accordion ag-accordion--light ag-accordion--m ag-accordion--antwort-m\" data-ag-anim=\"none\"><details class=\"ag-accordion__item\" name=\"ag-faq-f105e10\" open><summary class=\"ag-accordion__frage\"><h3 class=\"ag-accordion__frage-text\">What is the difference between ERP and Professional Services Automation (PSA)?<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><div class=\"ag-accordion__antwort\"><p>An ERP system supports core business processes such as accounting, purchasing, sales and finance. Professional Services Automation (PSA) extends these functions with project-related processes such as resource planning, service recording, project controlling, forecasting and project billing. Service companies use PSA solutions when transparency over utilization, project results and profitability plays a central role.<\/p><\/div><\/details><details class=\"ag-accordion__item\" name=\"ag-faq-f105e10\"><summary class=\"ag-accordion__frage\"><h3 class=\"ag-accordion__frage-text\">Do we have to replace our existing specialist software with a new solution?<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><div class=\"ag-accordion__antwort\"><p>No. DATEV, law firm software, applicant management or time tracking systems usually remain in place and are connected to finance, CRM and AI via an integration layer. In many companies, the greatest effort arises alongside the specialist software, namely in Excel lists, manual handovers and information maintained several times between systems.<\/p><\/div><\/details><details class=\"ag-accordion__item\" name=\"ag-faq-f105e10\"><summary class=\"ag-accordion__frage\"><h3 class=\"ag-accordion__frage-text\">How do we reconcile AI with our duty of confidentiality?<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><div class=\"ag-accordion__antwort\"><p>Service companies often work with sensitive client, customer or candidate data. That's why, for each use case, it is defined which information an agent may access. Access, approvals and decisions remain documented. Data protection requirements and professional regulations are taken into account from the start.<\/p><\/div><\/details><details class=\"ag-accordion__item\" name=\"ag-faq-f105e10\"><summary class=\"ag-accordion__frage\"><h3 class=\"ag-accordion__frage-text\">How do we get there step by step without changing everything at once?<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><div class=\"ag-accordion__antwort\"><p>We start in a clearly defined area, for example resource planning, assignment planning or billing. Existing specialist software initially remains in use and is connected. New functions are added step by step, so changes remain controllable and ongoing operations are not affected.<\/p><\/div><\/details><details class=\"ag-accordion__item\" name=\"ag-faq-f105e10\"><summary class=\"ag-accordion__frage\"><h3 class=\"ag-accordion__frage-text\">Which of our processes are already suitable for AI agents today?<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><div class=\"ag-accordion__antwort\"><p>Today, processes with a high share of manual checking, research or data entry are particularly suitable. These include, for example, quote and request qualification, invoice processing, account reconciliation or tasks in customer service. Which processes are specifically suitable for AI agents depends on the existing systems, data sources and workflows.<\/p><\/div><\/details><details class=\"ag-accordion__item\" name=\"ag-faq-f105e10\"><summary class=\"ag-accordion__frage\"><h3 class=\"ag-accordion__frage-text\">Does this also apply to us if our teams work on site at the client&#039;s?<\/h3><svg class=\"ag-accordion__chevron\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3 6l5 5 5-5\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/summary><div class=\"ag-accordion__antwort\"><p>Yes. The focus shifts, however. When services are delivered directly at the client's site, topics such as dispatching, mobile service recording, assignment planning and property reference become more important. The goal remains to be able to manage utilization, profitability and billing transparently across all assignments.<\/p><\/div><\/details><\/div><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-08d63df e-con e-atomic-element e-flexbox-base e-default-div ag-sektion \" data-id=\"08d63df\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"08d63df\" id=\"kontakt\" data-e-type=\"e-flexbox\" data-id=\"08d63df\" data-ag-nav-label=\"Kontakt\">\n    \t\t<div class=\"elementor-element elementor-element-81a45e1 ag-breite--standard ag-form-panel--karte-kompakt ag-abstand-frei ag-deko-zeiger-global elementor-widget elementor-widget-ag_form_panel\" data-id=\"81a45e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ag_form_panel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section class=\"ag-form-panel ag-form-panel--gradient e-no-lazyload\" data-ag-anim=\"reveal\">\n\t\t\t\t\t\t<div class=\"ag-form-panel__inner\">\n\t\t\t\t<div class=\"ag-titlekombinationen ag-titlekombinationen--m ag-titlekombinationen--e1 ag-titlekombinationen--hell ag-titlekombinationen--stacked ag-titlekombinationen--stufe-sektion-38 ag-form-panel__titel\"><hr class=\"ag-divider ag-divider--auf-hell ag-titlekombinationen__divider\" data-ag-anim=\"reveal\"><div class=\"ag-titlekombinationen__eyebrow\"><span class=\"ag-titlekombinationen__num\" style=\"counter-set: ag-eyebrow 8\">08<\/span><span class=\"ag-titlekombinationen__label\">Contact<\/span><\/div><div class=\"ag-titlekombinationen__title-container\"><h2 class=\"ag-titlekombinationen__headline\">How can your management become end to end?<\/h2><\/div><\/div>\t\t\t\t<div class=\"ag-form-panel__form-section\">\n\t\t\t\t\t<div class=\"ag-form-panel__details\">\n\t\t\t\t\t\t<div class=\"ag-text-block ag-text-block--abstand-s ag-text-block--gr-m ag-form-panel__details-text\"><header class=\"ag-text-block__head\"><h3 class=\"ag-text-block__title\">The initial consultation takes about 30 minutes.<\/h3><\/header><div class=\"ag-text-block__body\"><p>Whether AI agents, custom software, modern business applications or the integration of existing specialist software \u2013 in the initial consultation we look at your starting point: which systems lead today, where information is created twice and which step delivers the fastest visible benefit.<\/p><\/div><\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"ag-form-panel__karte\"><div class=\"ag-form-panel__karte-kopf\"><p class=\"ag-form-panel__karte-titel\">Get in touch<\/p><p class=\"ag-form-panel__karte-copy\">We&#039;ll get back to you within one business day. Required fields are marked.<\/p><\/div>\t\t<div class=\"ag-cd-form ag-cd-form--kompakt ag-form-panel__formular\" data-ag-form-quelle=\"clickdimensions\" data-ag-cd-loc=\"https:\/\/analytics-eu.clickdimensions.com\/inwayde-ap3mr\/pages\/\" data-ag-cd-cdn=\"https:\/\/cdn-eu.clickdimensions.com\/web\/newformeditor\/\">\n\t\t\t\t\t\t\t<div pageID=\"8ozquab4efg43aanorh76g\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ag-cd-form__lader\" aria-hidden=\"true\"><svg class=\"ag-logo-mark ag-cd-form__lader-mark\" viewBox=\"0 0 125 133\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><g class=\"ag-logo-mark__wheel\"><path d=\"M28.8241 55.8769L29.0816 55.7911L25.82 44.2466L25.5195 44.3753C16.2496 47.9803 8.69628 54.8898 4.23298 63.8164C-0.273234 72.8289 -1.21737 83.0859 1.57219 92.6991L1.65804 92.9995L12.8162 89.7808L13.1167 89.695L13.0308 89.3946C9.12546 75.8759 15.9492 61.499 28.8241 55.8769Z\" fill=\"currentColor\"\/><path d=\"M17.2367 35.2345L17.4512 35.0199C27.1932 24.8917 43.0723 23.5612 54.4022 31.9299L54.6168 32.1016L62.9854 23.5183L62.7279 23.3038C55.003 17.0809 45.261 13.9909 35.2615 14.5917C25.2191 15.1926 15.8633 19.5271 8.91088 26.7371L8.69629 26.9516L17.065 35.0199L17.2796 35.2345H17.2367Z\" fill=\"currentColor\"\/><path d=\"M87.8767 42.1009V42.3584L99.4641 45.3196V44.9763C101.009 35.1485 98.8204 25.149 93.3271 16.8232C87.7909 8.45451 79.3793 2.48914 69.6373 0.0858265L69.3369 0L66.4614 11.5445L66.7619 11.6303C80.4093 15.0207 89.4646 28.1102 87.8767 42.058V42.1009Z\" fill=\"currentColor\"\/><path d=\"M107.403 96.8621L107.189 97.0766C97.4465 107.205 81.5675 108.535 70.2376 100.167L70.023 99.995L61.6543 108.578L61.9118 108.793C69.0788 114.544 77.9625 117.591 86.975 117.591C90.6229 117.591 94.2707 117.076 97.8328 116.089C104.614 114.157 110.794 110.467 115.729 105.359L115.944 105.145L107.575 97.0766L107.36 96.8621H107.403Z\" fill=\"currentColor\"\/><path d=\"M123.069 39.3971L122.984 39.0967L111.825 42.3154L111.525 42.4012L111.611 42.7017C115.516 56.2203 108.692 70.5973 95.8175 76.2193L95.5601 76.3051L98.8217 87.8496L99.1221 87.7209C108.392 84.1159 115.945 77.2064 120.409 68.2798C124.915 59.2674 125.859 49.0104 123.069 39.3971Z\" fill=\"currentColor\"\/><path d=\"M40.5825 107.634C37.3637 102.27 36.0333 96.1757 36.7629 89.9529V89.6954L25.1755 86.7341V87.0775C23.6734 96.4332 25.4759 105.66 30.3684 113.771C35.9046 122.913 44.6166 129.393 55.0023 131.968L55.3028 132.054L58.1782 120.509L57.8777 120.423C50.582 118.621 44.4449 114.072 40.5825 107.634Z\" fill=\"currentColor\"\/><\/g><\/svg><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>From Excel to a shared data basis: manage utilization, results per job and billing end to end.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1557,"menu_order":70,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"tags":[62],"class_list":["post-5191","page","type-page","status-publish","hentry","tag-industries"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ERP &amp; AI for Service Companies | agenic<\/title>\n<meta name=\"description\" content=\"From Excel to a shared data basis: manage utilization, results per job and billing end to end. ERP, integration and AI for service companies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/agenic.com\/en\/industries\/business-support-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Support Services\" \/>\n<meta property=\"og:description\" content=\"From Excel to a shared data basis: manage utilization, results per job and billing end to end. ERP, integration and AI for service companies.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/agenic.com\/en\/industries\/business-support-services\/\" \/>\n<meta property=\"og:site_name\" content=\"agenic\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-30T02:33:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/MotivWhiteboard-Badge-Positionlinks-oben-1024x765.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/industries\\\/business-support-services\\\/\",\"url\":\"https:\\\/\\\/agenic.com\\\/en\\\/industries\\\/business-support-services\\\/\",\"name\":\"ERP & AI for Service Companies | agenic\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/industries\\\/business-support-services\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/industries\\\/business-support-services\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/agenic.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/MotivWhiteboard-Badge-Positionlinks-oben-1024x765.png\",\"datePublished\":\"2026-09-23T12:12:48+00:00\",\"dateModified\":\"2026-09-30T02:33:39+00:00\",\"description\":\"From Excel to a shared data basis: manage utilization, results per job and billing end to end. ERP, integration and AI for service companies.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/industries\\\/business-support-services\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/agenic.com\\\/en\\\/industries\\\/business-support-services\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/industries\\\/business-support-services\\\/#primaryimage\",\"url\":\"https:\\\/\\\/agenic.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/MotivWhiteboard-Badge-Positionlinks-oben-1024x765.png\",\"contentUrl\":\"https:\\\/\\\/agenic.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/MotivWhiteboard-Badge-Positionlinks-oben-1024x765.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/industries\\\/business-support-services\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/agenic.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Industries\",\"item\":\"https:\\\/\\\/agenic.com\\\/en\\\/industries\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Business Support Services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/agenic.com\\\/en\\\/\",\"name\":\"agenic\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/agenic.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/#organization\",\"name\":\"agenic\",\"url\":\"https:\\\/\\\/agenic.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/agenic.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/agenic_Bildmarke_dark.svg\",\"contentUrl\":\"https:\\\/\\\/agenic.com\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/agenic_Bildmarke_dark.svg\",\"width\":17,\"height\":18,\"caption\":\"agenic\"},\"image\":{\"@id\":\"https:\\\/\\\/agenic.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"description\":\"agenic entwickelt intelligente Gesch\u00e4ftsprozesse f\u00fcr den Mittelstand \u2013 mit KI-Agenten, Microsoft Dynamics 365, Data & Analytics und Individualsoftware. Entstanden aus Inway Systems und Objektkultur.\",\"email\":\"info@agenic.com\",\"telephone\":\"+49 721 830 405 00\",\"legalName\":\"Agenic GmbH\",\"vatID\":\"DE366854021\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"ERP & AI for Service Companies | agenic","description":"From Excel to a shared data basis: manage utilization, results per job and billing end to end. ERP, integration and AI for service companies.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/agenic.com\/en\/industries\/business-support-services\/","og_locale":"en_US","og_type":"article","og_title":"Business Support Services","og_description":"From Excel to a shared data basis: manage utilization, results per job and billing end to end. ERP, integration and AI for service companies.","og_url":"https:\/\/agenic.com\/en\/industries\/business-support-services\/","og_site_name":"agenic","article_modified_time":"2026-09-30T02:33:39+00:00","og_image":[{"url":"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/MotivWhiteboard-Badge-Positionlinks-oben-1024x765.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/agenic.com\/en\/industries\/business-support-services\/","url":"https:\/\/agenic.com\/en\/industries\/business-support-services\/","name":"ERP & AI for Service Companies | agenic","isPartOf":{"@id":"https:\/\/agenic.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/agenic.com\/en\/industries\/business-support-services\/#primaryimage"},"image":{"@id":"https:\/\/agenic.com\/en\/industries\/business-support-services\/#primaryimage"},"thumbnailUrl":"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/MotivWhiteboard-Badge-Positionlinks-oben-1024x765.png","datePublished":"2026-09-23T12:12:48+00:00","dateModified":"2026-09-30T02:33:39+00:00","description":"From Excel to a shared data basis: manage utilization, results per job and billing end to end. ERP, integration and AI for service companies.","breadcrumb":{"@id":"https:\/\/agenic.com\/en\/industries\/business-support-services\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/agenic.com\/en\/industries\/business-support-services\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/agenic.com\/en\/industries\/business-support-services\/#primaryimage","url":"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/MotivWhiteboard-Badge-Positionlinks-oben-1024x765.png","contentUrl":"https:\/\/agenic.com\/wp-content\/uploads\/2026\/09\/MotivWhiteboard-Badge-Positionlinks-oben-1024x765.png"},{"@type":"BreadcrumbList","@id":"https:\/\/agenic.com\/en\/industries\/business-support-services\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/agenic.com\/en\/"},{"@type":"ListItem","position":2,"name":"Industries","item":"https:\/\/agenic.com\/en\/industries\/"},{"@type":"ListItem","position":3,"name":"Business Support Services"}]},{"@type":"WebSite","@id":"https:\/\/agenic.com\/en\/#website","url":"https:\/\/agenic.com\/en\/","name":"agenic","description":"","publisher":{"@id":"https:\/\/agenic.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/agenic.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/agenic.com\/en\/#organization","name":"agenic","url":"https:\/\/agenic.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/agenic.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/agenic.com\/wp-content\/uploads\/2026\/05\/agenic_Bildmarke_dark.svg","contentUrl":"https:\/\/agenic.com\/wp-content\/uploads\/2026\/05\/agenic_Bildmarke_dark.svg","width":17,"height":18,"caption":"agenic"},"image":{"@id":"https:\/\/agenic.com\/en\/#\/schema\/logo\/image\/"},"description":"agenic entwickelt intelligente Gesch\u00e4ftsprozesse f\u00fcr den Mittelstand \u2013 mit KI-Agenten, Microsoft Dynamics 365, Data & Analytics und Individualsoftware. Entstanden aus Inway Systems und Objektkultur.","email":"info@agenic.com","telephone":"+49 721 830 405 00","legalName":"Agenic GmbH","vatID":"DE366854021"}]}},"_links":{"self":[{"href":"https:\/\/agenic.com\/en\/wp-json\/wp\/v2\/pages\/5191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agenic.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/agenic.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/agenic.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/agenic.com\/en\/wp-json\/wp\/v2\/comments?post=5191"}],"version-history":[{"count":4,"href":"https:\/\/agenic.com\/en\/wp-json\/wp\/v2\/pages\/5191\/revisions"}],"predecessor-version":[{"id":6224,"href":"https:\/\/agenic.com\/en\/wp-json\/wp\/v2\/pages\/5191\/revisions\/6224"}],"up":[{"embeddable":true,"href":"https:\/\/agenic.com\/en\/wp-json\/wp\/v2\/pages\/1557"}],"wp:attachment":[{"href":"https:\/\/agenic.com\/en\/wp-json\/wp\/v2\/media?parent=5191"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agenic.com\/en\/wp-json\/wp\/v2\/tags?post=5191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}