ENDE

Industry expertise that makes it into your processes

Every industry comes with its own processes, regulatory requirements and legacy system landscapes. That is why we develop industry-specific solutions instead of standard concepts — on Microsoft technology, with AI agents that work in everyday operations.

Locations in Germany10
Industries with their own solution world5

Who we work for

BanksInsurersBrokersRetailersManufacturersMunicipal utilitiesEnergy suppliersPublic authorities

Industries

Every industry, one standard: processes that hold up in everyday work

Choose your industry. On each page you will find the typical challenges, suitable AI agents, solutions from practice and your contacts.

Online Banking

Banking

Modernize core banking systems, relieve processes with AI and meet regulatory requirements such as DORA securely.
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Insurance & brokers

Open up policy systems, automate claims and contract processes and keep DORA and VAIT under control.
Kontaktlose Kartenzahlung an einem Bezahlterminal im Ladengeschäft

Retail

Connect merchandise management, online shop and customer service on one platform — from the warehouse to checkout.
Stadtwerke-Energieversorger

Energy & Public Sector

Map grid connection, customer service and e-files digitally — for utilities, municipal utilities and public authorities.
Motiv=Fabrikarbeiter, Badge Position=rechts unten

Manufacturing & industry

Connect sales, purchasing, production and service end to end on Microsoft Dynamics 365 — with ERP, CRM and AI.
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Business Support Services

From Excel to a shared data basis: manage utilization, results per job and billing end to end.
IT Software agenic Branche ERP CRM

IT service providers & telecommunications

Bring customer, project, service and financial data together on one Microsoft platform — for more transparency.

In detail

Four clusters, five industries — what sets them apart

Financial services, retail, industry and the public sector work under different conditions. Choose the cluster that fits you — the industry pages go into detail.

  • Banks & insurers

Modernize safely, relieve processes

Core banking and policy systems stay in operation while AI agents take over inquiries, documents and reporting. DORA and VAIT are part of the architecture from the start — not the end of the project.

How we work — in every industry

Every project starts with people and their processes. Data, technology and AI follow — never the other way around.


  1. People
  2. Processes
  3. Data
  4. Technology
  5. AI
  6. Performance

Understand: We start with the workflows of your industry — claims process, grid connection, order throughput — and with the people who carry them.

Connect: Core systems, specialist applications and the Microsoft platform mesh together; data flows without media breaks.

Automate: AI agents take over recurring tasks — within defined roles, rights and data spaces.

Operate: We support rollout and operations, measure the impact and develop the solution further with your industry.


Practical examples

From projects in four clusters

Two examples of how industry-specific solutions work in everyday operations — more approved references can be found on the industry pages.

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Financial services

Loan inquiries prequalified with AI agents

A regional bank has inquiries checked and prioritized automatically — case handling starts with complete documents.

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Industry

ERP and production on one platform

A series manufacturer connects Business Central with production control — dates and stock levels are visible in real time.

View all references

On each industry page you will find approved customer projects with initial situation, solution and results.


Insights

Further reading

Guides, webcasts and white papers on industry topics — from our projects, for your decisions.

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White paper

AI agents in regulated industries

Where agents already work safely today — and which guardrails supervisors and IT security require.

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Guide

DORA: what IT has to deliver now

Requirements, deadlines and an approach that works during ongoing operations.

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Webcast

ERP rollout in manufacturing

How make-to-order and series manufacturers roll out Business Central — lessons from projects.

Your industry is not listed?

Many of our solutions work across industries: we adapt ERP, CRM, data platform and AI agents to your processes — beyond the five focus areas as well.

Find the right solution for your industry

Every industry places different demands on processes, systems and compliance. In the initial consultation we clarify where you stand, which building blocks are worthwhile and what getting started looks like — with contacts who know your industry.


FAQ

Frequently asked questions about our industries

Questions that management and IT leaders ask us before the first conversation.

Which industries does agenic work in?

Our focus is on banks, insurers & brokers, retail, manufacturing & industry, and energy & public administration. We also use many solutions — ERP, CRM, data platform, AI agents — in other industries.

Why industry-specific solutions instead of standard concepts?

TMP – Answer to follow.

Does agenic work exclusively with Microsoft technology?

TMP – Answer to follow.

How secure are AI agents in regulated industries?

TMP – Answer to follow.

How do we start an industry project with agenic?

TMP – Answer to follow.

Who are my contacts?

TMP – Answer to follow.


Contact

Which industry, which processes — let’s talk about it

The initial consultation takes about 30 minutes.

Tell us your industry and your concern — we will bring the right contacts. The more specific your questions, the more specific our answers.

Get in touch

We will get back to you within one business day. Required fields are marked.