Banking
Modernize core banking systems, automate service and back-office processes with AI agents and meet regulatory requirements such as DORA securely and efficiently.
Industry expertise that makes it into your processes
Every industry comes with its own processes, regulatory requirements and legacy system landscapes. That is why we develop industry-specific solutions instead of standard concepts — on Microsoft technology, with AI agents that work in everyday operations.
Years of experience in ERP and custom software20+
Locations in Germany10
Industries with their own solution world5
Who we work for
Industries
How digitalization and AI create value in your industry
Every industry places different demands on processes, systems and compliance. Discover solutions, AI agents and practical examples that fit your environment and deliver measurable benefits.
Insurance & brokers
Digitalize claims, contract and customer processes, relieve your staff with AI agents and keep DORA and VAIT requirements in view at all times.
Retail
Connect merchandise management, e-commerce and customer service into end-to-end processes and create a consistent customer experience from the warehouse to checkout.
Energy & Public Sector
Digitalize grid connection, customer service and e-files, automate applications and cases with AI and create efficient processes for utilities, municipal utilities and public authorities.
Manufacturing & industry
Connect sales, purchasing, production and service on a shared platform and improve workflows with Microsoft Dynamics 365, AI agents and real-time data.
IT service providers & telecommunications
Bring customer, project, service and financial data together on one Microsoft platform and lay the foundation for efficient processes, better management and scalable growth.
Business Support Services
Manage projects, resources, billing and controlling on a central data basis and gain transparency over utilization, profitability and service delivery.
Don't see your industry?
Many of our solutions can be used in any industry. We also develop custom software, interfaces and AI solutions for specific processes and requirements.
In detail
Four clusters, five industries — what sets them apart
Financial services, retail, industry and the public sector work under different conditions. Choose the cluster that fits you — the industry pages go into detail.
How we work — in every industry
Every project starts with people and their processes. Data, technology and AI follow — never the other way around.
- People
- Processes
- Data
- Technology
- AI
- Performance
Understand: We start with the workflows of your industry — claims process, grid connection, order throughput — and with the people who carry them.
Connect: Core systems, specialist applications and the Microsoft platform mesh together; data flows without media breaks.
Automate: AI agents take over recurring tasks — within defined roles, rights and data spaces.
Operate: We support rollout and operations, measure the impact and develop the solution further with your industry.
Practical examples
From projects in four clusters
Two examples of how industry-specific solutions work in everyday operations — more approved references can be found on the industry pages.
Financial services
Loan inquiries prequalified with AI agents
A regional bank has inquiries checked and prioritized automatically — case handling starts with complete documents.
Industry
ERP and production on one platform
A series manufacturer connects Business Central with production control — dates and stock levels are visible in real time.
Insights
Further reading
Guides, webcasts and white papers on industry topics — from our projects, for your decisions.
White paper
AI agents in regulated industries
Where agents already work safely today — and which guardrails supervisors and IT security require.
Guide
DORA: what IT has to deliver now
Requirements, deadlines and an approach that works during ongoing operations.
Webcast
ERP rollout in manufacturing
How make-to-order and series manufacturers roll out Business Central — lessons from projects.
FAQ
Frequently asked questions about our industries
Questions that management and IT leaders ask us before the first conversation.
Which industries does agenic work in?
Our focus is on banks, insurers & brokers, retail, manufacturing & industry, and energy & public administration. We also use many solutions — ERP, CRM, data platform, AI agents — in other industries.
Why industry-specific solutions instead of standard concepts?
TMP – Answer to follow.
Does agenic work exclusively with Microsoft technology?
TMP – Answer to follow.
How secure are AI agents in regulated industries?
TMP – Answer to follow.
How do we start an industry project with agenic?
TMP – Answer to follow.
Who are my contacts?
TMP – Answer to follow.
Which industry, which processes — let’s talk about it
The initial consultation takes about 30 minutes.
Tell us your industry and your concern — we will bring the right contacts. The more specific your questions, the more specific our answers.
Get in touch
We will get back to you within one business day. Required fields are marked.
