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Cloud Security & Identity Access Management

Secure identities and controlled access with Microsoft Entra and modern identity security solutions. We analyze your existing system landscape, design secure access processes and implement solutions that combine security, compliance and ease of use.

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Challenges

Too many identities, no transparency, rising security risks?

With every new application, every new employee and now every new AI agent, the number of identities that have to be managed, monitored and secured keeps growing. Often this happens uncoordinated over years: different logins for ERP, CRM and specialist applications, manual approval processes and access that is not revoked after a role change. The consequences are security gaps, compliance risks and a loss of control that only becomes apparent when it is too late. We do not look at identity security in isolation, but as an integral part of your entire process landscape. As a group that supports your ERP, CRM and identity solutions from a single source, we make sure that access to your systems is as well thought out as the processes behind them.


Your status quo

The status quo of your cloud security: where are the security gaps in your company?

The starting position in identity security differs from company to company. While some organizations still work with local user accounts, manual permission processes and legacy systems, others already have central identity and access management solutions or are implementing their first zero-trust concepts. To derive the right measures for your company, you first have to find out where your security status quo is. Our maturity levels give you an initial assessment of your current situation and show which next steps offer the greatest value for security, compliance and efficiency in your company.

Level 0: No central identity management

Level 1: Basic identity infrastructure

Level 2: Advanced identity governance

Level 3: Advanced security controls

Level 4: Zero-trust architecture

Level 5: Integrated identity ecosystem

Level 6: Autonomous identity security

User accounts in your company are managed decentrally and manually. Local accounts, shared logins and manual tracking in spreadsheets make administration harder and increase security risks. There is no central identity & access management solution, so there is no transparency over identities and permissions and compliance requirements can only be met to a limited extent.

Your next steps: Lay the foundation for modern identity & access management with a central identity platform such as Microsoft Entra ID. The goal is to consolidate all user identities, standardize user management and introduce first security mechanisms such as single sign-on and multi-factor authentication.

You already have a simple identity directory such as Active Directory or a legacy IDM system such as SAP IdM, One Identity or Okta. Users mostly sign in with passwords, first single sign-on functions exist and basic security policies have been implemented. However, managing user accounts, permissions and provisioning processes is still largely manual.

Your next steps: Modernize your identity infrastructure with Microsoft Entra ID, Entra Connect and first conditional access policies. The goal is a central cloud identity basis with automated user management, improved sign-in processes and greater ease of use.

Your identities are already managed centrally and first automations are in place. Multi-factor authentication, basic access policies and first user provisioning workflows exist. However, roles and permissions are still partly managed manually, and comprehensive identity governance is not yet established.

Your next steps: Introduce role-based access control (RBAC), self-service functions and automated joiner-mover-leaver processes. With Microsoft Entra ID Governance you create transparent permission processes, regular access reviews and better compliance capability.

Your company has largely centralized identity management with automated provisioning for key systems. Single sign-on, multi-factor authentication and first security monitoring are established. However, risks from compromised identities, phishing or stolen credentials are not yet detected fully automatically.

Your next steps: Implement risk-based authentication, passwordless sign-in and intelligent identity threat detection with Microsoft Entra ID Protection, Microsoft Defender for Identity and Microsoft Sentinel.

You already use modern security controls such as risk-based authentication, comprehensive single sign-on and automated provisioning. Access is increasingly assessed based on user, device and risk information. Still, privileged accounts and complex access scenarios pose challenges. Hybrid work, cloud applications and external service providers call for a security model in which no user and no device is automatically considered trustworthy, to protect your company from cyberattacks.

Your next steps: Implement a complete zero-trust architecture with conditional access, just-in-time permissions via Microsoft Entra Privileged Identity Management (PIM), device-based access controls and advanced security analytics.

Your identity security processes are highly developed and cover internal users, external partners and various cloud applications. Automated access reviews, governance processes and integrations are established. The challenge is to manage complex identity landscapes efficiently across company boundaries.

Your next steps: Develop an integrated identity ecosystem with Microsoft Entra External ID, advanced governance functions, custom workflows via Microsoft Graph and automated integration of third-party systems, plus central reporting and analytics for more transparency.

Your company has a highly developed identity security strategy with comprehensive governance, automated processes and continuous monitoring. The next stage is to optimize security decisions with artificial intelligence and detect threats proactively.

Your next steps: Use AI-based security solutions such as Microsoft Copilot for Security, Microsoft Sentinel SIEM/SOAR and Microsoft Defender for Identity. The goal is an intelligent, continuously learning identity security platform with automated risk detection and fast response to security incidents.

AI GENERATED

Cloud security assessment

Cloud security assessment: determine your security status in just 2 days

Cloud security assessment: determine your security status in just 2 days

In a two-day cloud security assessment, our experts comprehensively evaluate your company’s identities, devices, applications, data and infrastructure. You learn the status quo of your cloud security, receive concrete recommendations and gain insights into the latest trends and technologies in the security field.


AI agents

Managing AI agents securely with Microsoft Entra Agent ID and agent governance

More and more companies use AI agents to handle customer inquiries, automate processes or connect systems intelligently. To do so, these agents often need extensive access rights to company data, applications and external systems. That enlarges a company’s attack surface enormously and poses a challenge for IT and security: who started which agent with which rights? Who is responsible for the agent if it is compromised or has more access than it actually needs?

Challenges

The more AI agents are used in the company, the harder it becomes to manage identities, permissions and responsibilities centrally. Without clear governance, loss of control, unnecessarily far-reaching access rights and so-called agent sprawl are a threat.

Companies therefore need the same security, identity and compliance standards for AI agents that have long been established for human user accounts.

Solution

The Microsoft Agent Identity Platform lays the foundation for this.

It provides an identity and authorization framework developed specifically for AI agents that integrates them as independent digital identities into the existing corporate IT. Microsoft Entra Agent ID makes these capabilities practically usable for companies and enables agent identities to be managed, secured and governed through familiar Microsoft Entra mechanisms.

Four building blocks for secure AI agents in the company

The following building blocks form the basis for securely managing AI agents, agent identities and AI-supported business processes. They combine identity & access management, agent governance, data protection, compliance and security operations into a holistic security architecture for agentic AI.

Microsoft Entra Agent ID

gives every AI agent its own identity and integrates it into existing identity and access management processes. This includes owner and sponsor concepts, lifecycle management, identity governance, conditional access and access reviews.

Microsoft Agent 365

serves as the central control plane for AI agents. Companies gain transparency about agents, their permissions, activities and governance policies, and can keep control of growing agent landscapes and avoid “agent sprawl”.

Microsoft Purview DSPM for AI

helps companies monitor the use of sensitive data by AI applications, copilots and agents, detect risks early and implement measures against data leakage.

EU AI Act & compliance

requires transparency, traceability, documentation and suitable governance measures for AI systems, among other things. The Microsoft solutions named support companies in meeting these requirements, but have to be accompanied by a complete compliance strategy.

The decisive value for companies is not having to play innovation and security off against each other. Instead of securing AI agents after the fact or delaying their use out of security concerns, they can be built into existing identity, governance and security processes from the start.


Services

Our services for cloud security, IAM, zero trust and AI agent security

We support you across the entire lifecycle of your identity security landscape – as an integral part of your digital enterprise architecture. In doing so, we take your existing system landscape into account, from ERP and CRM solutions to cloud platforms and custom applications.

Consulting

Assessing your current security and identity situation, prioritizing the most important fields of action and developing a target picture that fits your company size and industry.

Governance and process design

Building clear identity governance structures with standardized processes for identity lifecycles, permission requests, role models and regular access reviews to ensure transparency and compliance

Implementation

Technical setup and configuration of your identity and access management environment based on Microsoft Entra and the Microsoft security stack.

Custom development

Implementation of customer-specific IAM processes, integrations and extensions for individual requirements that go beyond standard functions, for example through your own workflows, interfaces or automations

Migration & integration

Replacing grown or outdated identity solutions: from legacy directory services and in-house developments to systems facing end of support, such as SAP IdM or Microsoft Identity Manager (MIM).

Operation and support

Ongoing support, monitoring and further development of your identity security environment so that new requirements, systems and AI agents stay cleanly integrated.

Training

Raising your employees’ awareness of topics such as phishing, password security and handling new access processes, so that security actually arrives in everyday work.

Our service portfolio at a glance

Authentication & identity infrastructure

We support you in building modern identity infrastructures with Microsoft Entra ID: from hybrid and cloud-only directory services and multi-factor authentication to automated user provisioning via HR systems and Entra Connect.

Identity governance

We establish transparent identity governance processes with role-based permission models, automated access requests and regular access reviews. We take into account user accounts as well as service accounts, applications and AI agents as so-called non-human identities.

Security controls & zero trust

We implement zero-trust security with risk-based access controls, passwordless authentication and continuous verification of identities and devices. Microsoft Entra protects applications, cloud services and company resources regardless of location and network.

Customer identity & access management

We support you in building secure CIAM solutions for customers, partners and external users – with central identity management, seamless login processes and GDPR-compliant integration of portals, applications and digital services.

Replacement & migration of legacy IAM solutions

We support the modernization of your existing identity landscape and the replacement of outdated IAM systems such as SAP IdM, Microsoft Identity Manager (MIM), legacy directory services or custom in-house developments.

Integrated identity ecosystem & AI-supported security

We connect different identity sources, applications and external users into a centrally managed identity platform. With modern governance, automation and AI-supported security functions, we create a future-proof identity security architecture.

Information security and document protection

We support you in protecting sensitive information with Microsoft Purview. With data classification, access controls and compliance policies, you create transparency, data protection and governance for the secure use of AI.

DevSecOps & code review

We integrate security checks early into your development processes and support you with secure software architectures, code reviews and automated security checks within your DevOps pipelines.

AI-supported security operations & Security Copilot

We support companies in using Microsoft Security Copilot and AI-supported security agents for the automated analysis of security incidents. For example, the Security Alert Triage Agent automatically assesses alerts from Microsoft Defender, prioritizes real threats and reduces the manual effort for security teams.


References

Successful projects in security

Proven security projects implemented by our specialist Objektkultur

Identity-Security-Referenz AI GENERATED
Manufacturing & industry

Cloud IAM and automated user management for an international semiconductor manufacturer

Integration of SAP SuccessFactors with Microsoft Entra provisioning services for automated user provisioning, synchronization of several Active Directories, reduction of on-premises complexity and a scalable cloud IAM solution as part of the cloud-first strategy.

Identity-Security-Referenz-2 AI GENERATED
Consulting

Central identity & access management

Cloud-based identity & access management with Microsoft Entra ID for role-based access control (RBAC), automated user and permission management across the entire user lifecycle, integration of Privileged Identity Management (PIM) and secure, compliant management of privileged access in customer tenants.

Identity-Security-Referenz-3 AI GENERATED
Manufacturing & industry

Customer identity & access management for an international pump manufacturer

Secure and simple management of end customer identities via a central CIAM platform based on Microsoft Entra External ID, with an optimized user journey for digital services, central data management, flexible integration of applications and privacy-compliant processes for a seamless customer experience.

See for yourself: successful projects, measurable results and proven solutions from various industries.


FAQ

Frequently asked questions about cloud security & identity access management

What is cloud security?

Cloud security covers all measures, processes and technologies that protect data, applications, identities and infrastructure in cloud environments from unauthorized access, data loss and cyberattacks. This includes identity & access management, network security, encryption, threat detection and compliance management. As companies increasingly use cloud services such as Microsoft 365, Azure or Dynamics 365, cloud security becomes a basic prerequisite for secure business operations. At agenic we do not see cloud security as an isolated topic, but as the foundation your entire Microsoft process landscape builds on.

What is an IAM system?

An IAM system (identity and access management) is a software solution that centrally manages the digital identities of employees, customers or systems and governs who may access which resources. It covers the entire identity lifecycle – from account creation through role changes to deactivation on departure. Well-known IAM systems include Microsoft Entra ID, Okta and SailPoint. At agenic we mainly rely on Microsoft Entra ID, because it integrates seamlessly into existing Microsoft 365, ERP and CRM environments.

What does identity and access management do?

Identity and access management ensures that every person, every system and increasingly every AI agent in the company receives exactly the access rights needed for the task at hand, no more and no less. This includes authentication (who is this?), authorization (what may this identity do?) and governance (is the access reviewed regularly and revoked when needed?). The goal is to minimize security risks from excessive or forgotten permissions while meeting regulatory requirements such as GDPR, NIS2 or ISO 27001 traceably.

How does identity security relate to our ERP and CRM landscape?

Access to ERP and CRM systems often carries the most sensitive permissions in the company: from financial data to customer data. A clean identity security strategy ensures that this access is managed consistently across all connected systems instead of system by system.

What is the Microsoft Agent Identity Platform?

The Microsoft Agent Identity Platform is the concept and technological basis for securely managing AI agents in the company. It makes it possible to treat AI agents like digital identities and to include them in existing security, compliance and governance processes. Microsoft Entra Agent ID is a central part of this platform and provides identity management for AI agents. Companies keep an overview of the AI agents in use and create the conditions for controlled, secure and scalable use of AI.

What is Microsoft Entra Agent ID?

Microsoft Entra Agent ID is Microsoft's concrete solution for implementing the Agent Identity Platform. Every AI agent receives a unique identity with an assigned owner, central registration and lifecycle management. In addition, proven security functions such as conditional access, identity protection and access reviews can be applied to AI agents as well. This makes AI agents as secure and transparent to manage as user accounts, without shadow AI or uncontrolled agent landscapes emerging.

What is agent sprawl?

Agent sprawl describes the uncontrolled spread of AI agents in a company without IT or security teams having sufficient visibility or control over it. This often happens when departments set up agents on their own, agents originally intended as temporary stay in use permanently, or permissions are never reviewed. The result is over-privileged, sometimes forgotten agents that pose a considerable security and compliance risk.

Arrange an initial consultation

Every company has different workflows, systems and priorities. In the free initial consultation we look at your starting situation and clarify which next steps make sense, both functionally and economically.

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