Integrating Copilot and AI agents
We use AI features and AI agents where they bring the greatest benefit: in data capture, in review and approval processes, or in communication with customers and partners.
Custom software
Standard software covers a lot. Often, though, it ends exactly where your competitive advantage begins: with the processes that make your company unique. From targeted extensions of existing standard software to fully custom development, we support you in implementing tailored solutions for your business processes.
Challenges
When standard software is no longer enough
Do you want to extend an existing standard solution at a decisive point, replace a grown application or cut license costs that have long outgrown the benefit? This is exactly where we come in. Drawing on the combined strength of Objektkultur and Inway Systems, we develop software that maps your business processes instead of forcing them into a rigid standard solution. We support you with customizing of standard solutions, partial development and fully tailor-made solutions. That gives you flexibility, saves license costs and creates a foundation that grows with your company.
Do you have business processes that are hard to map in the standard?
Do you run into missing interfaces to your systems, or ones that are costly to build?
Are you struggling with rising license and customization costs?
Do you want to replace an existing legacy application?
Do you waste a lot of time on manual work and media breaks?
Do you work with software that slows your teams down rather than supporting them?
Standard vs. custom
Adapt the standard or build something custom?
Before a single line of code is written, we settle the most important question openly with you: can your project be solved within the standard, or does it need custom development? We make this make-or-buy decision together and with an open outcome. Because we both introduce standard platforms and develop custom software, we recommend the route that offers you the greatest value economically and technically.
| Criterion | Adapt the standard | Build custom |
|---|---|---|
| Fits when | you want to map common processes and a fast rollout is wanted | you use processes as a competitive advantage and want to implement very specific business processes individually |
| Time to start | ready to use quickly with proven standard software | varies individually depending on scope of features and requirements |
| Ongoing costs | license costs per user | one-off development cost, low ongoing license costs |
| Flexibility | configuration within the platform | maximum freedom to shape processes and features |
| Typical basis | Microsoft Dynamics 365, Business Central, Power Platform, Azure | Azure, .NET, Angular, Python, custom cloud architectures |
AI & custom software
AI-supported custom software: Copilot, AI agents and intelligent process automation
Artificial intelligence makes custom software even more powerful: it automates processes, understands content and supports employees in their working day. We integrate artificial intelligence directly into your applications and take automation to a new level. The result is software that handles the routine and keeps your teams free for the rest.
Automating processes with AI
We have invoices, orders, delivery notes or contracts read, classified and routed to the right place with AI support. That speeds up workflows and noticeably reduces manual steps.
MCP server as a bridge to your systems
Via the Model Context Protocol we connect AI models securely and GDPR-compliantly with your data and processes. Clear roles, permissions and a human in the decision loop keep you in control at all times.
Vibe coding for lean specialist solutions
For specialist solutions with a large feature set, we use vibe coding as a basis. Our developers add sound architecture, security mechanisms, role and permission concepts, integrations and scalability to the application.
Custom AI agents for automated processes
We develop tailor-made AI solutions: intelligent search and knowledge systems, AI chatbots, document analysis and AI agents that handle tasks automatically. Depending on your requirements, with Microsoft Copilot Studio, Azure AI Foundry or a custom AI architecture.
Find out more about our AI services
From Copilot integration through document processing to your own AI agents — we show what is running productively today.
Custom software in practice
The following customer projects show how custom software solutions are used successfully in practice: from integration platforms and SaaS products to the modernization of existing applications.
Implemented by Objektkultur
Virtual power plant for automated direct marketing
For the direct marketing of renewable energy, we automated billing and regulatory processes on a scalable cloud platform. Result: 10,000 billing runs in 5 hours instead of 3 days, and more than 10,000 plants managed with 20 instead of 60 employees.
Implemented by Objektkultur
Digital quotation calculation for construction projects
Our solution supports the entire quotation and calculation process for construction projects and is seamlessly connected with CRM and ERP systems. This allows prices to be calculated up to 95% faster.
Implemented by Objektkultur
SaaS platform for emergency and crisis management
As a cloud-based product, we developed a multi-tenant platform for corporate emergency and crisis management. Thanks to the multi-tenant architecture, new features and extensions are available to all customers quickly and efficiently.
Implemented by Objektkultur
Digital customer processes in the real estate industry for LBImmoWert
For property valuation, we digitized the customer processes end to end and cover them completely. We have been looking after the solution for more than 15 years, and it grows steadily with the company.
Implemented by Objektkultur
Further development of a laboratory application for BioStates
We modernized the existing laboratory information system for microbiological analyses and adapted it to new requirements. The result is a powerful, maintainable application that supports laboratory processes for the long term.
Successful projects, satisfied customers and measurable results
See for yourself: successful CRM implementations, measurable results and proven solutions from various industries.
Services
Our services around custom software
We support your project across the entire lifecycle, from the first idea to ongoing operation. Together we define requirements, develop the solution, integrate it into your existing IT infrastructure and ensure its long-term further development.
Consulting & requirements engineering
We analyze your processes, requirements and goals and assess all possible routes: from standard software through customizing & partial custom development to fully custom software. On that basis, clear requirements take shape.
Software architecture & UX design
Our architects lay the foundation for a secure, scalable and maintainable application. In parallel, our designers create intuitive user interfaces based on analysis and testing rather than gut feeling.
Software development & implementation
We develop custom web applications, portals, business applications and digital platforms. Agile development, regular feedback, clean code and automated quality assurance produce solutions that hold up over time.
System integration & interfaces
We connect the new software seamlessly with your existing IT and systems such as ERP, CRM, document and third-party systems via clearly defined APIs, middleware and modern microservices. Data then flows automatically between your applications.
Migration & software modernization
We replace legacy applications step by step, migrate data securely to modern platforms and bring outdated systems up to date. That improves performance, security and usability.
Operation, support & further development
After go-live we take on application lifecycle management on request. That includes support, maintenance, monitoring and continuous development of your software across its entire lifecycle.
Training & workshops
We pass our knowledge on to your teams and qualify your specialist departments so that you can use your solution confidently and develop it further yourselves.
Standard solution, customizing, partial development or custom software?
In a no-obligation initial consultation we find the best solution for your requirements together.
Use cases
Examples of custom software
Custom software ranges from web applications and mobile apps through portals and interfaces to automation and AI solutions. The following examples show which requirements make tailor-made software development particularly worthwhile.
Web applications & customer portals
Customer, service and partner portals, for example for registration, damage or fault reports, spare part orders or service requests. All workflows are connected seamlessly with CRM, ERP and specialist systems.
Order & inquiry management
Digital solutions for managing inquiries, quotes and orders along the entire value chain. Inquiries are assigned automatically to the right departments and tracked transparently.
AI agents & AI platforms
A central AI platform lets a company bundle all its AI applications, meet compliance requirements and enable scalable use. Custom AI agents support employees in finding information, analyzing documents and handling recurring tasks, or take the load off departments such as customer service or HR.
Mobile apps
Mobile applications for employees in the field, on construction sites or in the warehouse. Examples are mobile time tracking, job documentation or stocktaking via photo upload directly from a smartphone or tablet.
Process automation & interfaces
Automate the processing of orders, documents, delivery notes or approvals. Custom interfaces connect ERP, CRM and third-party systems into end-to-end digital processes.
Configurators & planning tools
Online configurators help customers put together complex products and, on request, generate prices and quotes automatically. Planning tools support scheduling, resource and capacity planning for mobile teams.
FAQ
Frequently asked questions about custom software
What is custom software?
Custom software is tailor-made software developed specifically for your company's requirements. It maps processes that are hard to digitize with standard solutions. With us it takes shape across the entire lifecycle, from consulting through development to operation, either as a standalone application or as an extension of a platform such as Microsoft Dynamics 365.
What is the difference between standard software and custom software?
Standard software is a finished solution such as Microsoft Dynamics 365 for widespread requirements: quickly available and tied to ongoing license costs. Custom software, by contrast, we develop individually for your processes, with full flexibility and a low license burden. In between lie customizing and partial development, for example when we extend a standard platform such as the Microsoft Power Platform with specific features. Whether a standard solution, customizing, partial development or custom software is the right route for your requirements is something you will find out in a no-obligation initial consultation. There is also a detailed comparison of standard software vs. custom software.
When is custom software worthwhile compared with standard software?
Custom software pays off when processes are competitively relevant, interfaces are missing, license costs rise disproportionately or a grown application is to be replaced. If a targeted adjustment to standard software is enough, we extend existing platforms such as Microsoft Dynamics 365 or Business Central. In an initial consultation we find out together which route makes the most sense and is most economical for you.
What examples are there of custom software?
Typical examples are customer and service portals, mobile apps for use on site, platforms for product information or quotation calculation, and custom AI agents. We build them with modern web technologies and Microsoft services and connect them cleanly to your existing systems. More documented use cases can be found in our custom software examples and references.
What are the benefits of custom software?
Custom software maps your processes precisely, grows with your company, reduces dependence on licensing models and improves usability. Through interfaces we connect it with ERP and CRM systems such as Microsoft Dynamics 365, so that data flows end to end. With AI features we make the solutions even more intelligent. Tailored features thus become a real competitive advantage.
How much does custom software cost?
The cost depends above all on the scope of features, complexity, the interfaces required and the adjustments you want. So that you have planning certainty early, we estimate the effort together in a consultation and work in agile, manageable steps. Often a targeted extension of the standard reduces the cost noticeably. You can find an overview of the cost factors in our guide to software development costs.
Which technologies does agenic use for custom software?
We develop custom software with modern languages and frameworks such as .NET, Angular and Python and rely on the Microsoft cloud with Azure. For extensions and automation we use Microsoft Dynamics 365, Business Central and the Power Platform. We integrate artificial intelligence in particular via Azure AI Foundry, Copilot Studio and MCP servers. For fast specialist solutions we also use vibe coding. For a detailed overview, see our technologies.
Does agenic also take on operation and further development of the custom software?
Yes. Through application lifecycle management we look after your solution after go-live with support, maintenance, monitoring and continuous development. Your software stays secure and up to date and grows with new requirements. On request we also train your teams so that they can confidently develop the solution further. Find out more about our services here.
Let us talk about your project
Standard solution, customizing, partial development or custom software? In a no-obligation initial consultation we find the best solution for your requirements together.
Get in touch
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