Microsoft Copilot
Copilot works as an AI assistant directly in Outlook, Teams and Dynamics 365 and takes routine work off your hands every day.
Microsoft technologies for AI, ERP, CRM & data
Technologies deliver their greatest value when they work together. That is why agenic combines AI, ERP, CRM, data platforms and custom extensions into intelligent enterprise solutions.
Technologies that work together.
Standard where it fits.More where it counts.
AI & Automation
AI and intelligent automation
Artificial intelligence is changing the way companies work. From intelligent assistants to automated processes and AI agents, new opportunities are emerging to relieve employees, support decisions and make workflows more efficient.
Detailed information on individual technologies is currently provided by our companies Inway Systems and Objektkultur.
Microsoft Copilot Studio
With Copilot Studio, business teams can build their own AI agents with little code that draw on company knowledge to take on tasks.
Azure AI
For tailor-made AI projects, Azure AI provides the platform with full control over models, data and security.
Parloa Voice AI
As a voice AI, Parloa holds natural customer conversations on the phone and in chat on its own, relieving your service team around the clock.
ERP
ERP systems for end-to-end business processes
Modern ERP systems form the digital backbone of a company. They connect finance, inventory, production, purchasing and projects on a shared platform and create the basis for efficient, scalable processes.
Microsoft Dynamics 365 Business Central
Finance, inventory, production and projects come together in one lean system that thinks ahead and grows with you.
Microsoft Dynamics 365 Finance
Manage finances, cash flow and performance centrally across countries and legal entities.
Microsoft Dynamics 365 Supply Chain Management
You steer supply chain, procurement and production in real time and spot bottlenecks before they become a problem.
Microsoft Dynamics 365 Commerce
Across online shop, store and every other channel, a seamless and personal shopping experience takes shape.
Microsoft Dynamics 365 Project Operations
From the first quote to the final invoice, you run your projects along with resources and budgets in a single system.
Finding the right ERP
Which solution suits your company?
CRM
CRM for sales, marketing and service
Successful customer relationships grow out of relevant information and seamless processes. CRM solutions help companies connect sales, marketing and customer service intelligently and improve customer experiences along the entire customer journey.
Microsoft Dynamics 365 Sales
From lead to close, sales teams keep their pipeline under control while Copilot takes care of the routine.
Microsoft Dynamics 365 Customer Service
Inquiries from phone, chat and email come together in one place and are resolved faster with AI support.
Microsoft Dynamics 365 Customer Insights
Customer data from every source flows into a single profile, the basis for personalized campaigns and customer journeys across all channels.
Microsoft Dynamics 365 Field Service
You plan jobs and routes ahead of time and, thanks to IoT, detect faults before they turn into downtime.
ClickDimensions
As a lean alternative to Customer Insights, ClickDimensions brings email marketing, campaigns and lead generation straight into the CRM, without a separate data platform.
Finding the right CRM
for better customer relationships.
Data & Analytics
Data as the basis for well-founded decisions
Companies hold more data today than ever before. Modern data and analytics platforms help bring information from different sources together, evaluate it and put it to use for well-founded decisions and new business potential.
Microsoft Fabric
All company data comes together in one platform, silos disappear, and analytics and AI work from a shared data foundation.
Microsoft Power BI
Scattered figures from Excel, databases and specialist systems become interactive reports that let business teams and management make reliable decisions in real time.
Security & Identity
Security and identity management
The more digitally a company works, the more important security, access control and data protection become. Modern security and identity solutions protect users, data and systems while keeping collaboration secure and convenient.
Microsoft Entra
With Microsoft Entra you manage identities and access centrally: secure sign-in via SSO and MFA, permissions based on the zero-trust principle, and governance across the entire user lifecycle. Increasingly, AI agents also receive their own controlled identity and can be governed as securely as human users.
Add-ons
Extensions for Microsoft solutions
Standard software provides a strong foundation, yet individual requirements often call for additional features and integrations. With add-ons, connectors and custom solutions, existing Microsoft systems can be adapted precisely to your business processes and system landscapes.
Add-ons for Microsoft Dynamics 365 Finance & Supply Chain Management
Extend Dynamics 365 Finance & Supply Chain Management with additional features for financial processes, document management and individual requirements. The extensions integrate seamlessly into your ERP landscape and support more efficient workflows along your business processes.
Finance and quotation management
Optimize financial processes, payment transactions and quotation creation with specialized extensions for Dynamics 365 Finance & Supply Chain Management.
Bank Automation Suite
Instead of matching incoming payments by hand, the Bank Automation Suite reconciles open items in Dynamics 365 Finance with a hit rate of around 95%.
Connector for DATEV
When your tax advisor prepares the annual accounts in DATEV, master data and postings move there from Dynamics 365 Finance in a few clicks, DATEV-compliant.
Graphical Quotation Designer
Convincing sales and project quotations are created directly in Dynamics 365, well structured and attractively designed, with no detour via external tools.
Document management
Integrate documents, contracts and business-relevant information directly into Dynamics 365 and create continuous information flows without media breaks.
Connector for ELO
The connector links the ELO DMS to Dynamics 365 Finance & Supply Chain Management so that documents are filed in an audit-proof way and found again directly in the ERP.
Connector for DocuWare
With DocuWare, documents and Dynamics 365 Finance & Supply Chain Management come together in one continuous document flow, without media breaks and duplicate filing.
Connector for SharePoint
SharePoint becomes a full DMS and connects to Dynamics 365 Finance & Supply Chain Management. Document management and ERP thus stay entirely within the Microsoft world.
Connector for Shareflex
Shareflex brings ready-made, audit-proof filing structures and connects them to Dynamics 365 Finance & Supply Chain Management, so you do not have to set anything up from scratch.
Universal DMS framework
The universal DMS framework provides the basis for connecting almost any system to Dynamics 365. Much of the integration is already built, and we tailor the rest specifically.
Finding the right add-on
for end-to-end processes in the ERP.
Add-ons for Microsoft Dynamics 365 Business Central
Extend Business Central with powerful solutions for document and information management. Documents, contracts and business-critical information are available directly in the ERP system and support end-to-end digital processes.
Connector for ELO
The ELO DMS becomes a fixed part of Business Central, so documents sit exactly where the transaction happens, with no switching between systems.
Connector for DocuWare
DocuWare and Business Central merge into one unit in which outgoing documents are automatically filed with the matching order and customer.
Connector for Shareflex
Shareflex brings pre-configured, audit-proof filing structures straight into Business Central, with no setup of your own.
Connector for SharePoint
SharePoint becomes a full DMS and moves right into Business Central, so that document management stays entirely within the Microsoft world.
Not found the right technology?
Not every requirement can be solved with standard software. That is why we also support companies in developing custom applications, digital platforms and tailor-made software solutions.
Finding the right Microsoft technology
Every technology serves a different purpose. ERP systems steer business processes, CRM solutions support customer contact, data platforms create transparency and AI technologies enable new forms of automation. We help you identify the right Microsoft technology for your requirements and put it to its best use.
Which technology fits your requirements?
Get in touch
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