Management
Enable growth without making processes and organization unnecessarily complex.
Process
Six stages – and where you stand today.
We don't assess where you stand just once, but again and again: every step is reviewed, evaluated and improved. This is how your processes move forward stage by stage.
For context
Around 80% of companies in Germany are still at level 0 and 1.
- Assess where you stand
- Preliminary phase
- Agile project
- Operation
- New position
The ladder applies per process, not to the whole company.
In sales, a process can be at level 3 while accounting is still at level 1. That's why we assess where you stand process by process.
Contact → Leadtoday level 2–3
Lead → Opportunitytoday level 1–4
Opportunity → Quotetoday level 0–2
Quote → Ordertoday level 2–3
Order → Cashtoday level 2–3
Customer Servicetoday level 0–2
Field Servicetoday level 0–2
Record → Reporttoday level 2–3
Procure → Paytoday level 1–4
Order → Cashtoday level 0–2
Inventory → Delivertoday level 2–3
Plan → Producetoday level 2–3
Project → Profittoday level 0–2
Example image. Your own picture emerges when we assess where you stand.
Trust comes from experience.
20+
Years of experience
10
Locations
300+
Employees
680+
Successful projects
Certified and award-winning
Challenges
Business processes decide
competitiveness today.
ERP, CRM and cloud solutions form the backbone of many companies today. Others are currently facing the decision to reorganize their system landscape. But regardless of the starting point, practice shows the same thing again and again: it is not the software that determines success, but how well business processes work across departments and systems.
Where information is entered several times, data is transferred manually or workflows are interrupted by media breaks, delays, unnecessary effort and avoidable costs arise. This is exactly where the greatest potential lies in many companies today.
IT management
Create a modern system landscape that sensibly integrates existing solutions and flexibly supports future requirements.
Business departments
Fewer manual tasks, end-to-end processes and faster access to information.
What companies gain from this
- End-to-end processes instead of isolated solutions
- Less manual work and fewer media breaks
- More transparency and faster decisions
- A solution that grows with the company
Solutions that work together
The right starting point for your challenge.
Every company starts at a different point. agenic supports you, whether with new Microsoft solutions, the modernization of existing systems or custom extensions.
ERP
Microsoft Dynamics 365 Business Central, Finance and Supply Chain Management form the foundation for end-to-end business processes.
CRM
Connect sales, marketing and customer service with Microsoft Dynamics 365 on a shared platform.
AI automation
AI agents take over recurring tasks and automate end-to-end workflows directly in your Microsoft systems.
Custom software
Extend standard software in a targeted way and map your own processes with custom applications.
Data & Analytics
Bring together company data with Microsoft Fabric and Power BI, analyze it and make it usable for fast decisions.
Cloud Security & IAM
Secure access and identities with Microsoft Entra and reliably meet compliance requirements.
Interfaces & add-ons
Extend Microsoft Dynamics 365 with proven add-ons and integrate existing systems seamlessly.
Services
Advise. Implement. Operate. Optimize. Train. Evolve.
A partner who knows your business and stays by your side.
AI agents
Use AI agents where they create the greatest value
AI agents complement Microsoft Dynamics 365 wherever many manual work steps are still necessary today. Which use cases create the greatest value depends on your requirements and your industry.
| Business area | Typical tasks | Added value |
|---|---|---|
| Finance | Check incoming invoices, prepare bank reconciliations, create posting suggestions |
Less manual effort and faster finance processes |
| Sales | Prioritize customer requests, prepare quotes, bring sales information together |
Faster response times and more time for customers |
| Supply chain | Support supplier communication, monitor inventory, automate routine processes |
Relief for purchasing and supply chain |
| Service | Classify service requests, prepare responses, prioritize cases |
Shorter processing times and higher service quality |
Why do companies rely on agenic in the long term?
Two companies. One shared strength.
With Inway Systems and Objektkultur, agenic combines the experience and expertise of two established Microsoft partners under one brand. This lets us connect ERP, CRM, cloud, custom development, managed services, security and AI into a holistic solution.
The entire value chain in view.
We look at the entire business process: from the first customer contact through purchasing and production to financial accounting. This creates solutions that work together for the long term.
Investments that grow with your company.
New requirements arise continuously. That's why we develop solutions that can be flexibly extended and still fit your company tomorrow — from the first implementation to the use of new Microsoft technologies and AI agents.
The Microsoft ecosystem & beyond
Microsoft 365, Dynamics 365, Business Central, Azure, Microsoft Fabric and AI agents deliver their greatest value when they work together. Where standard solutions reach their limits, we complement them with custom developments and intelligent integrations.
Industries
Where intelligent business processes make the biggest difference
Every industry brings its own processes, regulatory requirements and established system landscapes. That's why we develop industry-specific solutions instead of standard concepts. Five industries in which we know the challenges well.
There is a gap between large software corporations and pure consultancies: corporations overwhelm with features, consultancies deliver concepts without their own implementation.
agenic fills this gap with Intelligent Operations.
FAQ
Frequently asked questions
Who is agenic?
agenic is the joint brand of Inway Systems and Objektkultur for intelligent business processes. We combine Microsoft technologies, custom development and AI agents so that companies can manage, automate and continuously develop complex workflows more easily.
How do companies typically get started with AI agents?
It starts with a free initial consultation. Together we analyze your business processes, identify the greatest added value and start with a clearly defined use case. This allows AI agents to be introduced step by step without interrupting your existing system landscape.
Which AI agents does agenic already support today?
agenic supports companies in introducing and using Microsoft AI agents in areas such as finance, sales, service and supply chain management. In addition, we develop custom AI agents that are specifically tailored to your business processes, requirements and existing Microsoft landscape. Which solution offers the greatest added value depends on your goals and use cases. Feel free to ask us for advice.
Which companies is agenic suitable for?
agenic supports companies in the DACH region in implementing, optimizing and extending Microsoft Dynamics 365. Our services are aimed at mid-sized companies as well as larger organizations with complex business processes. agenic is particularly interesting for companies that want to use automation, AI agents and artificial intelligence in a targeted way to work more efficiently and further develop their digital processes.
What are AI agents in a business context?
AI agents are software helpers that independently carry out clearly defined tasks in a business process, such as checking incoming invoices or matching bank documents. They work within the existing Microsoft systems.
Do I already have to use Microsoft Dynamics to get started?
No. agenic supports existing Dynamics users as well as companies that are new to it or switching from another system.
What does Intelligent Operations mean?
For us, Intelligent Operations describes business processes in which ERP, CRM, data, custom software and AI work together intelligently.
Let's talk about your processes
The initial consultation takes about 30 minutes.
Every company has different business processes, systems and requirements. In the free initial consultation, we look at your starting point and clarify which next steps make sense for you from a business and technical perspective.
Book an initial consultation
We'll get back to you promptly.
